Stay Informed
In the event of a widespread emergency, regular updates will be available on the City of Palo Alto's homepage or our Social Media channels. If you subscribe to AlertSCC you can also be notified when we implement an emergency mass notification.
Call 9-1-1 only if there is an emergency with immediate risk to life, health, safety, or property.
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Palo Alto uses AlertSCC to communicate during unforeseen events or emergencies such as natural disasters, crime bulletins, power outages, and more. We strongly urge residents, businesses, and those who commute to Palo Alto to register.
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Stay Connected
Contact Us
Palo Alto Police and Palo Alto Fire Department
EMERGENCY ONLY: 9-1-1
24 Hour Non-Emergency: (650) 329-2413 / Pro Tip: Save this number into your mobile phone.
Police Department - General Information: (650) 329-2406 / Monday through Friday, 8 a.m. to 4 p.m.
Fire Department - General Information: (650) 329-2184
Palo Alto Office of Emergency Services
Non-Emergency: (650) 617-3197
Email: oes@cityofpaloalto.org
Electrical Problems or Outages - City of Palo Alto Utilities Department