Phone Directory

The City of Palo Alto City Hall is located at 250 Hamilton Ave., Palo Alto, CA 94301.

Select the function using the A-Z tabs below or use the search tab to find specific contact information. For general information, call City Hall at (650) 329-2100. You may also contact the City of Palo Alto via email: Contact Us Page.

 

A - B

Abandoned Vehicles Hotline
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2258
Fax: 650-617-3120
Email: pd@cityofpaloalto.org
Use Hotline to report a vehicle you believe to be abandoned

Accident (Vehicle): Reporting & Communications
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413
Fax: 650-617-3120
Email: pd@cityofpaloalto.org
Or contact Police Desk at 329-2406

ADA (Americans with Disabilities Act) Coordinator
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2550
Fax: 650-329-2240
Email: ada@cityofpaloalto.org

Address Change (Planning/Building)
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240
Email: building@cityofpaloalto.org
Use to change residential or business address

Adult Entertainment Establishment
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130

Alarms, Payment - Revenue Collectionsv City Hall
250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2130
Fax: 650-617-3122

Alarms: Police
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130
Fax: 650-326-8819
Email: pd@cityofpaloalto.org
Also Intrusion Alarms, Police Dept, 650.329.2130

Animal Bites
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413

Animal Services: General (Licenses, Adoption)
Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: 650-496-5971
Fax: 650-856-8591
Email: pd@cityofpaloalto.org
Open Monday -- Saturday, 11:00am - 5:30pm; closed 9/80 Fridays and holidays. After-hours emergency, 329-2413

Animal Services: Spay & Neuter Clinic
Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: 650-496-5933
Fax: 650-856-8591
Email: pd@cityofpaloalto.org
Monday - Saturday 11 am to 5:30 pm

Antennas/Satellite Dishes
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2441
Fax: 650-329-2154
Email: plandiv.info@cityofpaloalto.org
Also Building - 329-2496

Aquatics
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4929

Arborist (Trees)
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-5953
Fax: 650-852-9289
Email: pwps@cityofpaloalto.org

Architectural Review
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2441
Fax: 650-329-2154
Email: plandiv.info@cityofpaloalto.org
Interior Changes - Building - 329-2496

Asbestos Check - Cal OSHA (City Liaison)
Phone: 650-703-5501

Ashes - Scattering
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2406
Ashes from cremation may be scattered on private property - call Police with questions

Athletic Field Reservations
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4928
Fax: 650-321-5612
Alternate number 463-4900, Field Conditions - 329-2697

Barking Dogs Or Complaints
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413

Basic Life Support - BLS Non-Emergency
Phone: 650-329-2613

Baylands Athletic Center - Field Reservations
Baylands Athletic Center, 1900 Geng Road, Palo Alto, CA 94303
Phone: 650-329-2697

Baylands Duck Pond - Baylands Rangers
Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: 650-617-3156

Baylands Naturalist
Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: 650-329-2506
Fax: 650-493-5239

Baylands Nature Interpretive Center
Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: 650-329-2506

Baylands Nature Interpretive Center - Rangers
Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: 650-329-2506
Fax: 650-617-3156
Naturalist, 329-2382

Bench Memorials
Open Space, Parks & Golf Division, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-5916
Fax: 650-496-5925
Memorial benches in City parks

Better Business Bureau - Santa Clara County
Phone: 408-278-7400
Also San Mateo County, 552-9222

Bicycle Citations
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2184

Bicycle Licenses
Phone: 650-329-2184

Bicycle Locker Rentals
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2520
Fax: 650-617-3108
Email: transportation@cityofpaloalto.org

Bicycle Ordinance/Bicycle Safety/Licensing
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2184
Fax: 650-327-6951
Email: fire@cityofpaloalto.org
Also lost/stolen/abandoned - call Police 329-2413 Licensing - Fire Dept, 329-2184 Lockers - Transportation, 329-2136

Bicycle Routes - Transportation Division
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2568
Fax: 650-617-3108
Email: transportation@cityofpaloalto.org

Bicycles - Found/Stolen
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413
Email: pd@cityofpaloalto.org

Block Parties
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Boards & Commissions, Applications for
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2571
Fax: 650-328-3831
Email: city.clerk@cityofpaloalto.org

Bol Park - Laguna Avenue - Turf Reservations
Between Barron and Matadero, Palo Alto, CA
Fax: 650-329-2697
For park maintenance, call 496-6962

Boulware (John) Park - Turf Reservations
John Boulware Park, 390 Fernando Street, Palo Alto, CA
Phone: 650-329-2697
cityofpaloalto.orgGeneral Maintenance 496-6962

Bowden Park - Turf Reservations
Phone: 650-329-2697
Park Maintenance, 496-6962

Bowling Green - Facility Rentals
Palo Alto Lawn Bowls Club, 474 Embarcadero Road, Palo Alto, CA
Phone: 650-323-2575

Bowling Green - Turf Reservations
Palo Alto Lawn Bowls Club, 474 Embarcadero Road, Palo Alto, CA
Phone: 650-329-2510
For maintenance, call 496-6962

Briones Park - Turf Reservations
Arastradero Road and Clemo Avenue, Palo Alto, CA
Phone: 650-329-2697
General Maintenance 496-6962

Brown Bag Concert Series
Lytton and Ramona Street, Palo Alto, CA
Phone: 650-463-4940
Fax: 650-321-5612

Building Ownership (by address)
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240
Email: building@cityofpaloalto.org

Building Permits
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240
Email: building@cityofpaloalto.org

Building Permits Inspections-Development Center
Phone: 650-329-2496

Burglary Investigation - Police Dept
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2248
Fax: 650-329-2565
Email: pd@cityofpaloalto.org

Bus Passes (VTA)
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2317
Fax: 650-617-3122
Email: adminsvcs@cityofpaloalto.org

Business Registry and Business Improvement District
Phone: 866-240-3665
Email: muniblsupport@avenuinsights.com The City of Palo Alto does not issue business licenses and there is no requirement to have one. The City of Palo Alto partners with Avenu Insights & Analytics for the administration of the Business Registry Certificate (BRC) program and the Downtown Palo Alto Business Improvement District (BID) assessments. To contact Administrative Services about these programs, please email jennifer.davis@cityofpaloalto.org

Byxbee Hills Recreation Area
Phone: 650-617-3156
Also referred to as the "Art Park"

C - D

Cable TV - AT&T Liasion
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2182

Census Data - Demographics
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2441
Fax: 650-329-2154
Email: plandiv.info@cityofpaloalto.org

Certificates of Compliance
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Email: pwecips@cityofpaloalto.org
Public Works Engineering Services

Child Care - Family Services Manager
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-463-4953
Fax: 650-856-8756

Child Safety Car Seat Inspection
Stanford Drive, 300 Pasteur Drive, Stanford, CA 94305
Phone: 650-736-2981

Children's Theater
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4930
Email: childrens.theatre@cityofpaloalto.org

Children's Theatre Box Office
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4970
Email: childrens.theatre@cityofpaloalto.org

Citations: Equipment Sign Off
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2406
Fax: 650-326-8819
Email: pd@cityofpaloalto.org

Citations: Parking
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2252
Fax: 650-617-3122
Revenue Collections

City Clerk
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2571
Fax: 650-328-3631
Email: city.clerk@cityofpaloalto.org

City Council
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2571
Fax: 650-328-3631
Email: city.council@cityofpaloalto.org

City Engineering Inspector
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-496-6929
Fax: 650-852-9289
Email: pwecips@cityofpaloalto.org

City Hall Lobby - Civic Center
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2100
Fax: 650-325-5025
Designated free-speech area, with guidelines Application: Police 329-2147 Vendor/Special Event: CSD 463-4929 Maintenance: 329-2103 Trees/Plants: 496-6905 Reservations: 496-6950 or 463-4929

City of Palo Alto: Accounts Payable
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2399
Fax: 650-323-8356
Email: adminsvcs@cityofpaloalto.org

City of Palo Alto: Accounts Receivable (Revenue Collections)
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2317
Fax: 650-617-3122
Email: adminsvcs@cityofpaloalto.org

City of Palo Alto: Administrative Services
4th Floor, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2692
Fax: 650-323-8356
Email: adminsvcs@cityofpaloalto.org

City of Palo Alto: Budget Office
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2260
Email: adminsvcs@cityofpaloalto.org

City of Palo Alto: Employment
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2376
Fax: 650-329-2696
Email: employ@cityofpaloalto.org
Submit resumes online - see current job openings

Code Enforcement (Police Dept. Related)
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Code Enforcement (Zoning/Bldg/Municipal)
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-646-1855
Fax: 650-329-2240
Email: Planning.Enforcement@CityofPaloAlto.org

Cogswell Plaza: Reservations
Lytton and Bryant, Palo Alto, CA
Phone: 650-329-2697
For maintenance, 496-6962

Commercial Fiber Optics
Phone: 650-329-2241
Email: darkfiber@cityofpaloalto.org
Find out about the City's fiber service.

Community Development Block Grant (CDBG)
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2428
Fax: 650-329-2154
Email: plandiv.info@cityofpaloalto.org
Federal Block Grant administration

Community Garden Coordinator
MSC - A, 3201 E. Bayshore Avenue, Palo Alto, CA
Phone: 650-496-5980
Fax: 650-496-5925

Community Services Administration
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4952
Fax: 650-321-5612
Email: csd@cityofpaloalto.org
Also Parks & Recreation Commission, 329-2581; Parks Tree Pruning/Trimming, 496-5953 Fee Reduction Program, 463-4900 - contact Erin Perez

Community Theatre
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-322-2134
Fax: 650-463-4944

Community Theatre Operations
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4944
Fax: 650-321-5612

Compost Info - Zero Waste Palo Alto
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-5910
Fax: 650-852-9289
Email: zerowaste@cityofpaloalto.org
Home composting info & Bay-Friendly Garden Workshops

Conservation Programs
Phone: 650-329-2241
Email: cpauresidential@cityofpaloalto.org
Get information on how to conserve energy and water.

Contractor's Workers Comp.
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240
Email: building@cityofpaloalto.org

Crane Permits - Transportation Division
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2520
Fax: 650-617-3108
Email: transportation@cityofpaloalto.org

Creek Maintenance - Santa Clara Valley Water District
Santa Clara Valley Water District office, 5750 Almaden Expwy, San Jose, CA
Phone: 408-265-2600

Cubberley Community Center
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-329-2418
Fax: 650-856-8756

Cubberley Community Center: Facility Rentals
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-329-2418
Fax: 650-856-8756
Room rentals at Cubberley Community Center - general information about Cubberley

Cubberley Community Theatre
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-329-2418
Fax: 650-856-8756

Dark Fiber
Phone: 650-329-2241
Email: darkfiber@cityofpaloalto.org

Deceased Animal Pickup
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413

Development Services
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Hours: 9:00AM - 4:00PM

Dog Licenses: Purchase or Renew
Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: 650-496-5971
Fax: 650-856-8591
Email: pd@city.palo-alto.ca.ujs

Dog Runs - Maintenance
Parks Operations - MSC - A, 3201 E. Bayshore Avenue, Palo Alto, CA
Phone: 650-496-6960
Fax: 650-496-5925
Mitchell Park, 600 East Meadow Greer Park, 1098 Amarillo Hoover Park, 2901 Cowper

E - G

Earthquake: Building Structure
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240
Email: building@cityofpaloalto.org
Dial 911 for emergencies

Economic Development/Redevelopment
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2604
Fax: 650-325-5025
El Camino Park - Reservations
Phone: 650-329-2697
General Maintenance, 496-6962 Banners, Code Enforcement, 329-2276

El Palo Alto Park - Reservations
Phone: 650-329-2697
Also General Maintenance, 496-6962

Eleanor Pardee Park - Turf Reservations
Eleanor Pardee Park, 851 Center Drive, Palo Alto, CA
Phone: 650-329-2697
Also General Maintenance, 496-6962

Elections - City Clerk's Office
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2571
Fax: 650-328-3631
Email: city.clerk@cityofpaloalto.org

Emergency
Phone: 911

Emergency Alternative-Cell Phones
Phone: 650-470-1258

Encroachment Permits
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Email: pwecips@cityofpaloalto.org

Enid W. Pearson Arastradero Preserve
Page Mill Road, Palo Alto, CA
Phone: 650-329-2423

Enjoy Catalog - Content Editor/ Advertising Opportunities
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4952
Fax: 650-321-5612

Enjoy Classes - Registration Information
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4900
Fax: 650-321-5612
Email: enjoyonline@cityofpaloalto.org
Classes, programs for children and adults, recreation, art, aquatics, Children's Theatre, Junior Museum and Zoo, dance sports, summer camps, special interest, class registration, middle school athletics

Environmental Compliance
Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: 650-329-2598
Water Quality Control Plant

Environmental Protection
Phone: 650-329-2347

Equipment (Fleet) Manager
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6948

Esther Clark Park
Phone: 650-329-2423

Family Resources
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-329-2221
Fax: 650-856-8756
Email: familyresources@cityofpaloalto.org
URL - http://www.cityofpaloalto.org/familyresources

Fee Reduction Program
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4952
Fax: 650-321-5612

FEMA Flood Zones
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2295
Email: pwecips@CityofPaloAlto.org

Field Conditions Hotline
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-329-2697

Finance Division
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2692
Email: adminsvcs@cityofpaloalto.org

Fire Alarms Info
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2184
Fax: 650-327-6951
Email: fire@cityofpaloalto.org

Fire Department
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2184
Fax: 650-327-6951
Email: fire@cityofpaloalto.org

Fire Hydrants
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650 329-2579
Fax: 650 327-6951
Call Utilities regarding leaking hydrants.

Foothills Park
Foothills Park, 3300 Page Mill Road, Palo Alto, CA
Phone: 650-329-2423

Foothills Park: Camping Reservations
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4900 or 650-329-2423
Fax: 650-321-5612

Foothills Park: Picnic Reservations
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4900 or 650-329-2423
Fax: 650-321-5612

Foothills Park: Rangers
Foothills Park, 3300 Page Mill Road, Palo Alto, CA
Phone: 650-329-2423
Fax: 650-917-9647

Fuel Tanks - Spills / Leaks
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301v Phone: 650-329-2184
Also emergencies, 9-1-1

Golf Course
Golf Course, 1875 Embarcadero Road, Palo Alto, CA 94303
Phone: 650-856-0881

Golf Course - Bay Café Club House Restaurant
Golf Course, 1875 Embarcadero Road, Palo Alto, CA 94303
Phone: 650-856-0999

Golf Maintenance Operation
Golf Course
Phone: 650-329-2175

Graffiti
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Email: pwps@cityofpaloalto.org

Greer Park - Turf Reservations
Greer Park, 1098 Amarillo, Palo Alto, CA
Phone: 650-329-2697
Also General Maintenance, 496-6962

Gutter/Curb Repair
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650 496-6974
Email: pwps@cityofpaloalto.org

H - L

Hazardous Materials - Permits/Enforcement
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2184
Fax: 650-327-6951
Email: fire@cityofpaloalto.org
Enforcement, Environmental Protection, Investigations, Spills, PAMC Title 17 (Storage), Title 15 (Permits) Also Publc Works for Household Drop-Off, 496-6980; Photo Finishing and Silver, 496-6932

Household Hazardous Waste Program
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6980
Email: zerowaste@cityofpaloalto.org
Residents & small quantity business generators only.

Human Relations Commission
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-329-2375
Fax: 650-856-8756

Human Services Division
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-463-4906
Fax: 650-856-8756

Human Services: Child Care Services
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-463-4906
Fax: 650-856-8756
Email: childcare@cityofpaloalto.org

Impounded Vehicle Release
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2406
Fax: 650-326-8819
Email: pd@cityofpaloalto.org

Information Technology
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2182
Fax: 650-617-3109
Email: OfficeOfTheCIO@CityofPaloAlto.org

Inspector, City Water Gas Wastewater Engr.
Elwell Court, 1007 Elwell Court, Palo Alto, CA
Phone: 650-566-4555
Fax: 650-566-4536
Email: Lynn.Krug@CityofPaloAlto.org

Junior Museum & Zoo
Junior Museum, 1451 Middlefield Road, Palo Alto, CA 94301
Phone: 650-329-2111
Fax: 650-473-1965
Tue-Sat 10 am to 5 pm; Sun 1 to 4 pm; closed Mon

Leaf Removal/Street Sweeping
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-5932
Email: pwps@cityofpaloalto.org

Library Administration
Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2516
Fax: 650-327-7568
Email: library.director@cityofpaloalto.org
M-F 8:30 a.m. - 5:30 p.m.

Library Advisory Commission
Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2516
Email: library.commission@cityofpaloalto.org

Library Branches: Children's Library
Palo Alto Children's Library, 1276 Harriet Street, Palo Alto, CA
Phone: 650-329-2436
Email: pa_library@cityofpaloalto.org
M-Sat 10-6, Sun 1-5

Library Branches: College Terrace
College Terrace Library, 2300 Wellesley Street, Palo Alto, CA
Phone: 650-329-2436
Email: pa_library@cityofpaloalto.org
M Closed, Tu-Weds 10-6,Th Closed, F-Sat 10-6, Sun Closed

Library Branches: Downtown Library
Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2436
Email: pa_library@cityofpaloalto.org
Tu-Sat 10-6, Sun-Mon Closed

Library Branches: Mitchell Park Library
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA
Phone: 650-329-2436
Email: pa_library@cityofpaloalto.org
Mon -Thurs 10am-9pm, Fri-Sun 10am-6pm

Library Branches: Rinconada Library
Rinconada Library, 1213 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2436
Email: pa_library@cityofpaloalto.org
M-Th 10am-9pm, Fri-Sun 10am-6pm

Library Department
Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2436
Email: pa.library@cityofpaloalto.org

Library Historian
Cubberley Community Center, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-617-3100 ext 3211
T 5-8pm, Th 1-5pm

Library: Volunteer Coordinator/Connection
Phone: 650-617-3100 ext 3215

Liquor License
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2556

Lost Found Or Injured Animals
Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: 650-496-5971

Lucie Stern Community Center
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4900
Fax: 650-321-5612
Facility/room rentals: Mitchell Park, 329-2487; Lucie Stern, 463-4900; Cubberley, 329-2418

Lucie Stern Community Center: Adult Sports
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 6501-463-4926
Fax: 650-321-5612

Lucie Stern Community Center: Classes & Activities Registration
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4900
Fax: 650-321-5612
Email: enjoyonline@cityofpaloalto.org

Lucie Stern Community Center: Facility Rental
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4915
Fax: 650-321-5612

Lucie Stern Community Center: Special Events
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4953
Fax: 650-321-5612

Lucie Stern Community Center: Special Interest Classes
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4909
Fax: 650-321-5612

Lucie Stern Community Center: Therapeutics
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4953
Fax: 650-321-5612

M - R

Manhole Covers
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6917
Email: UtilitiesCustomerService@CityofPaloAlto.org
For noisy manhole covers contact Utilities WGW

Middle School Athletics
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-329-2400
Fax: 650-321-5612

Mitchell Park Community Center
Mitchell Park, 3800 Middlefield Road, Palo Alto, CA 94301
Phone: 650-329-2400
Fax: 650-856-1375

Mitchell Park Community Center: Facility Rental
Mitchell Park, 3800 Middlefield Road, Palo Alto, CA 94301
Phone: 650-329-2400
Fax: 650-856-1375

Mitchell Park Community Center: Teen Center (The Drop)
Mitchell Park, 3800 Middlefield Road, Palo Alto, CA 94301
Phone: 650-329-2487
Fax: 650-856-1375
At Mitchell Park Community Center Positive Alternatives for Youth (PAY), Youth Center, Ventura Skate Bowl, The Drop, The Sub

Neighborhood Traffic Problems - General
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2520
Fax: 650-617-3120
Email: pd@cityofpaloalto.org
To file a traffic complaint (speed vehicles, etc.), call the Police Department and leave a voicemail message at 650-329-2388.

Noise Ordinance
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2406
Email: pd@cityofpaloalto.org

Office Of Emergency Services
Phone: 650-617-3197

Office of the City Attorney
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2171
Fax: 650-329-2646
Email: city.attorney@cityofpaloalto.org

Office of the City Auditor
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2667
Fax: 650-329-2297
Email: city.auditor@cityofpaloalto.org

Office of the City Clerk
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2571
Fax: 650-328-3631
Email: city.clerk@cityofpaloalto.org

Office of the City Manager
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2392
Fax: 650-325-5025
Email: citymgr@cityofpaloalto.org

Office of the Mayor
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2384
Fax: 650-328-3631
Email: city.clerk@cityofpaloalto.org

Open Space & Parks Division
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4906 or 650-496-6962
Fax: 650-321-5612
Everything green except trees, including tennis courts

Palo Alto Art Center
Palo Alto Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2366
Fax: 650-326-6165
Email: artcenter@cityofpaloalto.org
Tue-Sat 10 am-5 pm; Tue,Wed & Thur 7-10 pm; Sun 1-5 pm

Palo Alto Art Center: Adult Art
Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2107

Palo Alto Art Center: Art Exhibitions
Palo Alto Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2179
Fax: 650-326-6165
Email: artcenter@cityofpaloalto.org

Palo Alto Art Center: Ceramics Workshop Adult Studio Program
Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2107

Palo Alto Art Center: Children's Art Program
Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2122
Fax: 650-326-6165

Palo Alto Art Center: Children's Fine Arts
Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2122
Fax: 650-326-6165

Palo Alto Art Center: Facility Rental
Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2381

Palo Alto Art Center: Project Look
Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2366
Email: artcenter@cityofpaloalto.org

Palo Alto Art Center: Volunteer Office
Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-329-2370
Fax: 650-326-6165
Email: artcenter@cityofpaloalto.org

Palo Alto Players Box Office
Lucie Stern Community Center, 1305 Middlefield Road, Palo Alto, CA 94301
Phone: 650-329-0891

Parades (Permits & Filming)
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2459
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Paramedics - Billing
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2318
Also billing re Fire Dept, 329-2532

Park Maintenance Operations
MSC - A , 3201 E. Bayshore , Palo Alto, CA 94301
Phone: 650-496-6950
Fax: 650-496-5925

Parking Permits (Revenue Collections)
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2317
Fax: 650-617-3122
Email: adminsvcs@cityofpaloalto.org

Parking Violations/Tickets
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2252

Parking-Temporary Street Parking
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240
Applies to Cal Ave and Downtown Parking Districts Only

Parks And Recreation Commission
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-496-6962
Fax: 650-496-5925
Email: csd@cityofpaloalto.org

Parks: General Information
MSC - A , 3201 E. Bayshore , Palo Alto, CA 94301
Phone: 650-496-6962
Fax: 650-496-5925

Peers Park - Turf Reservations
Phone: 650-329-2697
Also General Maintenance, 496-6962

Permits: Building & Demolition
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240
Email: building@cityofpaloalto.org

Permits: Street Work/Encroachment
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Email: pwecips@cityofpaloalto.org

Permits: Use and Occupancy
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Fax: 650-329-2240 Email: building@cityofpaloalto.org
Also contact Fire Department at 650-329-2184

Planning & Community Environment
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2441
Fax: 650-329-2154
Email: plandiv.info@cityofpaloalto.org

Planning & Community Environment: Admin
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2441
Fax: 650-329-2154
Email: plandiv.info@cityofpaloalto.org

Police Department
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2406
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Police Dept: Driveways - Vehicle Blocking
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413

Police Dept: False Alarm
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130
Fax: 650-617-3120
Email: pd@cityofpaloalto.org
Payments - Revenue Collections, 329-2318

Police Dept: Firearms/Concealed Weapons - Registration
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2394

Police Dept: Fraud
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2559
Also for fraudulent documents

Police Dept: Juvenile Officer
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2274

Police Dept: Lost and Found
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2406
Fax: 650-326-8819
Email: pd@cityofpaloalto.org

Police Dept: Missing Persons
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2558
Fax: 650-329-2565
Email: pd@cityofpaloalto.org

Police Dept: Moving Violations - Reporting
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Police Dept: Picketing (Permit/Rules)
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2459
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Police Dept: Property Damage
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2406

Police Dept: Radar Enforcement
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2683
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Police Dept: Recruiting
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2601

Police Dept: Smoking Ordinance (Enforcement)
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413
Fax: 650-617-3120
Email: pd@cityofpaloalto.org
Legal, Attorney's Office, 329-2171; Copy of Ordinance, Clerk's Office, 329-2571

Police Dept: Solicitation Permit
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130

Police Non-Emergency
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2413
Dial 911 for emergencies. Above number is for non-emergencies only.

Property Line Information
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Email: pwecips@cityofpaloalto.org

Property Ownership & Address
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Email: pwecips@cityofpaloalto.org
Public Works Engineering Services

Public Art Commission
Phone: 650-329-2227

Public Art Program
Palo Alto Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: 650-326-2227
Fax: 650-326-6165
Email: artcenter@cityofpaloalto.org
The City of Palo Alto adopted Municipal Ordinances 2.18 and 2.26 in 1975, creating the Visual Arts Jury and establishing the Art In Public Places Program.

Public Information Hotline (During Emergencies)
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2420
Recorded information regarding local emergencies

Public Works Department
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2151
Email: pwd@cityofpaloalto.org

Public Works Engineering Services
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2295
Email: pwecips@cityofpaloalto.org

Public Works Public Services
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Email: pwps@cityofpaloalto.org
After hours or for 24-hour emergencies call 329-2413

Public Works: After Hours Number
Phone: 650-329-2413

Purchasing And Contracts
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2271
Email: adminsvcs@cityofpaloalto.org

Pushcarts
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130

Real Estate Division
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2264
Email: real.property@cityofpaloalto.org

Reclaimed Water
Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: 650-329-2598
Email: cpau@cityofpaloalto.org
See Utilities:Water-Safe Drinking Water for questions.

Recreation & Golf Division
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4900
Fax: 650-321-5612

Recycling Collection - GreenWaste
Green Waste, 2000 Geng Road, Palo Alto, CA
Phone: 650-493-4894
Fax: 650-493-2537
Email: zerowaste@cityofpaloalto.org
Service questions, debris boxes and annual pickups

Recycling Information - Zero Waste
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-5910
Fax: 650-496-5910
Email: zerowaste@cityofpaloalto.org
Stanford, 701 Serra (next to fire station), 723-0919

Revenue Collections/Bill Payments
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2317
Fax: 650-617-3122
Email: adminsvcs@cityofpaloalto.org

Rinconada and Mitchell Parks: Picnic Reservations
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4900
Fax: 650-321-5612
Also Special Events reservations, call 329-2510

Rinconada Pool
Rinconada Park, 777 Embarcadero Road, Palo Alto, CA 94301
Phone: 650-329-2351
Fax: 650-321-5612
Also Rinconada Pool swim hotline is (650) 463-4914

Rinconada Pool (Hotline)
Rinconada Pool, 777 Embarcadero Road, Palo Alto, CA 94301
Phone: 650-463-4914
Recreation swimming open Sundays beginning May 12 from 12:30 to 4:30 pm. Direct number to pool (when open) is 329-2351.

S - Z

Sandbag Information - Santa Clara Valley Water District
Phone: 888 439-6624

Sandbags
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Fax: 650-852-9289
Email: pwps@cityofpaloalto.org
10 bags per resident vehicle per trip

Sewage Treatment Plant
Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: 650-329-2598
Fax: 650-494-3531
Email: pwd@cityofpaloalto.org

Sewer Blockage and Overflows
Phone: 650-329-2579

Shopping Carts (Abandoned)
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Contact the individual store manager for pickup.

Shoreline Noise Complaints In-Season
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2631

Sidewalk Repairs
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Email: pwps@CityofPaloAlto.org

Sister City Program-Neighbors Abroad
Phone: 650-329-2218

Smart Energy Program (Resident Rebates)
Phone: 650-329-2241
Email: cpauresidential@cityofpaloalto.org
Get a rebate for making your home more efficient!

Solar Electric (PV)
Phone: 650-329-2241
Fax: 650-617-3140 Email: cpauresidential@cityofpaloalto.org
Use the sun to power your home and get a rebate!

Solar Hot Water
Phone: 650-329-2241
Email: swhp@cityofpaloalto.org
Use the sun to heat your water and get a rebate.

Storm Drain Engineering
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2129
Email: pwecips@cityofpaloalto.org
After-hours problems or illegal dumping: 329-2413

Storm Drain Maintenance
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Email: pwps@cityofpaloalto.org

Storm Drain Problems
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Email: pwps@cityofpaloalto.org

Storm Drain Spills
Phone: 650-329-2413

Storm Drain Utility Fee
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2129
Email: pwecips@cityofpaloalto.org

Storm Drains
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-5935
Email: pwps@cityofpaloalto.org
After-hours problems or illegal dumping: 329-2413

Street Closure - Residential Block Party
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130
Fax: 650-617-3120
Email: pd@cityofpaloalto.org

Street Repair
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-496-6974
Email: pwps@cityofpaloalto.org

Street Sweeping
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Email: pwps@cityofpaloalto.org

Street Work Permits
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2496
Email: pwecips@CityofPaloAlto.org

Streetlights
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6916
Email: uccdispatch@cityofpaloalto.org

Survey Benchmarks
Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-496-6952
Email: pwecips@CityofPaloAlto.org

Swim Hotline - Open Dates-Hours
Phone: 650-463-4914

Taxi Operator Application
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2130

Tennis Courts - Rentals
Lucie Stern Community Center, 1305 Middlefield Road, Palo Alto, CA 94301
Phone: 650-329-2697
Lights, 496-6900 Maintenance, 496-6962

TheatreWorks (Lucie Stern/Mt. View) Box Office
Lucie Stern Community Center, 1305 Middlefield Road, Palo Alto, CA 94301
Phone: 650-903-6000
CAPA Box Office 329-2623 TheatreWorks, 470 San Antonio, 812-7550

Traffic Safety
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2520
Fax: 650-617-3108
Email: transportation@cityofpaloalto.org
General (automobile, bicycle, pedestrian) safety Transportation Division

Traffic Signal Outages After Hours
Phone: 650-496-6914
Fax: 650-496-6959

Traffic Signals (Outages/Repairs)
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6991
Fax: 650-493-8427
Email: UtilitiesCommunications@cityofpaloalto.org

Traffic Signs-Repair
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6974
Email: pwps@cityofpaloalto.org

Transportation Division
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2520
Fax: 650-617-3108
Email: transportation@cityofpaloalto.org
Bicycle/Schools 329-2136; Development and traffic calming 329-2552; shuttle questions 329-2568; signal lights 496-6991; stop signs 329-2425; Charleston Corridor study 329-2578

Trees
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-5953
Email: pwps@cityofpaloalto.org

Truck Route Information
Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: 650-329-2683
Email: pd@cityofpaloalto.org
Also Transportation, 329-2520

Twilight Concert Series
Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: 650-463-4940
Fax: 650-321-5612
Email: csd@cityofpaloalto.org
Contact the above number for recorded information.

Utilities Advisory Commission
Phone: 650-329-2326
Email: marites.ward@cityofpaloalto.org

Utilities Department
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2161
Email: UtilitiesCommunications@cityofpaloalto.org

Utilities General Questions
Phone: 650-329-2417
Email: catherine.elvert@cityofpaloalto.org
Communications Manager will assist you or direct you to who can!

Utilities Program Services
Phone: 650-329-2241
Fax: 650-617-3140
Email: cpauResidential@cityofpaloalto.org
How to be green & save money on your utility bill.

Utilities:
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6914
Also 650-496-6914

Utilities: Backflow Assembly/Restrictors
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6972
Fax: 650-496-6924
Email: Jorge.Silva@CityofPaloAlto.org
Find out about backflow requirements.

Utilities: Billing Inquiries
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2161
Fax: 650-617-3142
Email: utilitiescustomerservice@cityofpaloalto.org
Find out about utility billing from Customer Services

Utilities: Conservation Programs
Phone: 650-329-2241
Email: cpauresidential@cityofpaloalto.org
How to be more green & reduce your utility bill.

Utilities: Credit and Collections
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2333
Fax: 650-617-3142
Email: utilitiescustomerservice@cityofpaloalto.org
Paying late fees on your utility bill.

Utilities: Customer Service Center - Info
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2161
Fax: 650-617-3142
Email: utilitiescustomerservice@cityofpaloalto.org
Utility bill and account information

Utilities: Director Of Utilities
Phone: 650-329-2326
Email: Tabatha.Boatwright@CityofPaloAlto.org

Utilities: Electric - Upgrade
Elwell Court, 1007 Elwell Court, Palo Alto, CA
Phone: 650-566-4500
Info on upgrading your electric service

Utilities: Electric - Voltage Problems
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6914
Utilities Dispatch

Utilities: Electric Outages/Emergencies
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6914
Fax: 650-496-6959

Utilities: Electric Problems-Outages
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6914
Find out what's happening

Utilities: Energy Efficiency
Phone: 650-329-2241
Fax: 650-617-3140
Email: cpauresidential@cityofpaloalto.org
How to be more green and reduce your utility bills.

Utilities: Engineering-Electric
Elwell Court, 1007 Elwell Court, Palo Alto, CA
Phone: 650-566-4500
Fax: 650-566-4536
Email: utilities@cityofpaloalto.org
Electric utility questions

Utilities: Engineering-WGW
Elwell Court, 1007 Elwell Court, Palo Alto, CA
Phone: 650-566-4501
Fax: 650-566-4536
Water-Gas-Wastewater

Utilities: Fiber Optic Licensing
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2241
Email: darkfiber@cityofpaloalto.org
Information on the City's fiber optic service.

Utilities: Gas Leaks
Phone: 650-329-2579
Email: cpau@cityofpaloalto.org
If it's leaking, call 911 first!

Utilities: Hydrant Flushing
Phone: 650-496-6967
Water Gas Wastewater

Utilities: Inspector, Electric
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6977
Fax: 650-566-4536
Email: Letty.Rodriguez@CityofPaloAlto.org

Utilities: Inspector, WGW
Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: 650-496-6971
Fax: 650-566-4536
Email: cpau@cityofpaloalto.org
Water, Gas, Wastewater

Utilities: Meter Reading
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2269
Fax: 650-617-3142
Email: meter.readings@cityofpaloalto.org

Utilities: Rates, Rules & Regulations
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2193
Email: Christopher.Hutchinson@CityofPaloAlto.org
Also 650-329-2386

Utilities: Rebate Programs
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2241
Fax: 650-617-3140
Email: cpauresidential@cityofpaloalto.org
Rebate incentives for residents and businesses.

Utilities: Renewable Energy Programs
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2241
Email: pvpartners@cityofpaloalto.org
Find out how to get a rebate for installing renewable power at your home or business.

Utilities: Service ON/OFF
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2161
Fax: 650-617-3142
Email: utilitiescustomerservice@cityofpaloalto.org
Customer Service

Utilities: Service Request
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2161
Fax: 650-617-3142
Monday through Friday

Utilities: Underground Service Alert
Phone: 800-227-2600
Call 811 before digging!

Utilities: Voice Mail (Meter Reading)
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650 617-3171
Fax: 650-617-3142
Email: meter.readings@cityofpaloalto.org
Meter reading voice mail

Utilities: Water - Safe Drinking Water
Phone: 650-496-6967
Email: John.Reinert@CityofPaloAlto.org
General questions about drinking water

Utilities: WGW Off Hours
Phone: 650-329-2579
Dispatch for Weekends & Evenings: Water, Gas & Sewer

Utility Service Permits
Phone: 650-566-4500
Email: utilitiescustomerservice@cityofpaloalto.org
Upgrades or new service

Utility User Tax Information
Phone: 650-329-2241
Email: cpauresidential@cityofpaloalto.org
Talk to your Key Account Rep

Van & Carpool Programs - Permits
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-329-2520
Fax: 650-617-3108
Email: transportation@cityofpaloalto.org

Water - Main Breaks
Phone: 650-329-2579
Use complaints, Utilities, 650-496-6968;

Water Quality Control Plant
Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: 650-329-2598
Email: pwd@cityofpaloalto.org
Flourescent light and mercury drop-off; school program

Wells - Monitoring
City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650-496-6967
Also for Permit

Wildlife Rescue
Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: 650-494-7283