As a family-friendly community that offers an array of unrivaled city amenities, the City takes pride in offering quality services and programs for the Palo Alto community for all to enjoy. There is much to explore, experience and enjoy in our community. This page provides resources to help residents find services, programs, City facilities, learn about ways to stay connected together, and share feedback and be engaged in issues facing the community.

In 2019, we proudly looked to the past as we celebrated our 125th birthday, while striving to build a better future thanks to efforts such as the City’s sustainability efforts, investment in capital needs like fire station upgrades, a new bike bridge to connect the community from Downtown to the Baylands and road improvements, and an annual community survey to engage with residents about their satisfaction with City services and programs.

Support Services

Our Office of Human Services assists with providing a safety net of services and works toward enhancing the quality of life in Palo Alto in a variety of ways.

Project Safety Net mobilizes community support and resources in Palo Alto for youth suicide prevention and mental wellness. They are a coalition working on community education, outreach, and training; access to quality youth mental health services; and policy advocacy.

Community Partners

Community Partners consist of a diverse array of local non-profits, educational institutions, partner organizations or business in Palo Alto that actively support the mission of the City through its services, programs or its ongoing financial support.


The City of Palo Alto is proud to offer residents and businesses a full suite of City-owned and operated utility services including electricity, natural gas, water, sanitary sewer, and commercial fiber optic services. Utilities takes pride in providing quality services to the residents of Palo Alto since 1896.

Utilities for Residents


Palo Alto is home to over 30 neighborhoods, all with their own distinct style and flair. Here are some resources to get involved in your neighborhood, find resources and amenities near you, and more.