PG&E manages the electric transmission grid for the entire Bay Area, including Palo Alto. While PG&E does not directly serve electricity to City of Palo Alto Utilities (CPAU) customers, the City intakes electricity from PG&E’s transmission system. CPAU monitors and manages its own electric distribution infrastructure based on weather and safety assessments. A PG&E power shutdown due to wildfire or other risk is not likely to affect the majority of CPAU customers. If power is planned to be shut off, CPAU will inform any potential affected customers as soon as possible.
Read more about PG&E’s Public Safety Power Shut-off program at pge.com/psps
Learn more about the City of Palo Alto's wildfire prevention and mitigation strategies and what you can expect from us:
- Wildfire Prevention – Vegetation management, electric line inspections, prioritized maintenance, tree trimming & inspection to prevent contact with electric lines.
- Early Warning Notification – The City will aim to send customer alerts if anticipating a potential PSPS.
- Ongoing Updates – Through social media, email, phone call, text, website, or AlertSCC.
- Safety Inspections – If a PSPS is necessary, CPAU will inspect the lines in affected areas after extreme weather has passed before power is safely restored.
- Power Restoration – Power outages could last multiple days depending on weather severity and other factors. Future activities – Rebuilding, replacing, rerouting overhead lines & poles; refining construction practices; improving communication systems; coordinating with other utilities.