Welcome to the City of Palo Alto's Office of Emergency Services (OES). Our mission is to prevent, prepare for, mitigate, respond to, and recover from all hazards. We maintain an all-hazards and risk-based emergency management program that engages the whole community. Learn more in our OES executive summary.
The City of Palo Alto, its residents, businesses, schools, faith communities, and special populations face potential hazards from natural, intentional, and unintentional causes. Familiarize yourself with the threats and hazards facing Palo Alto.
The City of Palo Alto provides many ways to receive public warnings and emergency alerts. Sign up to receive alerts by email, text/SMS, or via social media for one of the options below.
Sign up for AlertSCC, the Santa Clara County mass notification system. It's a free and easy way to get emergency alerts sent directly to your cell phone or mobile device, landline, or email. Signing up for AlertSCC is one of the easiest steps you can take to prepare yourself and your family for an unexpected event and it takes only minutes.
Learn more about other ways you can stay connected and informed during an emergency.
Palo Alto's Emergency Services Volunteers (ESV): Learn more about Palo Alto's Emergency Services Volunteers. The Office of Emergency Services sponsors the Palo Alto ESV program that consists of Palo Alto community members who make Palo Alto more resilient by forming neighborhood connections, promoting emergency preparedness, and providing supplementary resources to professional first responders during times of need.
The ESV program includes:
The Emergency Operations Center is an emergency management structure comprised of interdepartmental city staff and volunteers that, when activated, can support, communicate, coordinate, prioritize, document, guide policy, plan, and manage information and resources.
250 Hamilton Avenue
Palo Alto, CA 94301
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Last updated on April 11, 2021