The Palo Alto Fire Department works in partnership with the Center for Public Safety Excellence to develop a community-driven Strategic Plan every five years. The plan is developed according to the guidelines set forth by the Commission on Fire Accreditation and includes participation and feedback from the community as well as all levels of Fire Department staff. The document includes priorities set by the community, the development of the mission and values of the department and identifies strategic goals with tangible objectives and tasks. The Fire Department Command staff uses this as a living document that guides the priorities and work plans in order to accomplish the goals set forth in the plan.
Strategic Plan 2019-2024(PDF, 9MB)