The Palo Alto Fire Department is taking all measures to protect public safety in response to COVID-19. All emergency response crews are strictly adhering to the Infectious Disease Control Measures required by the Santa Clara County Emergency Medical Services Department. The Department and the City are continuously tracking and monitoring the public health situation in our community, including participating in the Santa Clara County briefings as well as monitoring advisories issued by the U.S. Centers for Disease Control and Prevention (CDC). You can find the most up-to-date information on measures the City is taking here by visiting www.cityofpaloalto.org/coronavirus.

COVID-19 Safety

The Palo Alto Fire Department encourages the community to stay informed, practice good hygiene, be aware and be prepared.  As a community we are in this together; stay calm and help each other by staying home if you are sick, check in on your neighbors, and continue to slow the spread of COVID-19 by using best hygiene practices.   

• What You Need To Know About Handwashing
• The President's Coronavirus Guidelines for America

Protective Equipment Donations

First responders and medical professionals are dealing with protective equipment shortages and we are accepting donations of new equipment including: masks (N95 or surgical), disposable gowns or coveralls, disposable gloves, wrap around safety goggles, antiseptic wipes, heavy duty paper towels, hand sanitizer and disinfectant spray. Even the smallest donation will help! If you or your organization have items to donate please contact Deputy Chief Kevin McNally at (650) 329-2265 or Kevin.McNally@CityofPaloAlto.org.

The Palo Alto Fire Department works in partnership with the Center for Public Safety Excellence to develop a community-driven Strategic Plan every five years.  The plan is developed according to the guidelines set forth by the Commission on Fire Accreditation and includes participation and feedback from the community as well as all levels of Fire Department staff.  The document includes priorities set by the community, the development of the mission and values of the department and identifies strategic goals with tangible objectives and tasks.  The Fire Department Command staff uses this as a living document that guides the priorities and work plans in order to accomplish the goals set forth in the plan.

VIEW: Palo Alto Fire Department Strategic Plan 2019-2024

The Palo Alto Fire Department is committed to monitoring performance activities. A report covering call volume, response times, significant incident information, training and succession planning is produced twice each year.

• Performance Reports PAFD 2019
• Performance Reports PAFD 2018 P1
• Performance Report PAFD 2018 P2