Contact the City

Community Support Call Center

For questions about COVID-19, what it means to shelter in place, or how to access city services during the coronavirus emergency call the Community Support Call Center at (650) 272-3181, Monday through Friday, 8:30 a.m. - 6 p.m.

The City of Palo Alto City Hall is located at 250 Hamilton Ave., Palo Alto, CA 94301.

For general information, call City Hall at (650) 329-2100, or visit our Phone and Email Directory to contact a specific department.

For your convenience, the general email address for each department is provided below:

Administrative Services Department:
Community Services Department: or
Development Services Department:
Human Resources Department: 
Information Technology Department:
Library Department:
Office of Emergency Services:
Office of Sustainability:
Planning and Community Environment Department:
Public Works Department:
Utilities Department:
Council Appointed Offices
Office of the City Manager:
Office of the City Attorney:     
Office of the City Auditor:
Office of the City Clerk: 
City Council & Mayor: