Genie House Call



1 START WITH A FREE PHONE CONSULTATION

An efficiency expert will begin by asking you about your energy goals and home concerns. They will analyze your past energy and water consumption patterns. Based on these findings, they will make custom recommendations for your home. In addition, the free Efficiency Genie phone consultation includes:

  • Details about what the Genie House Call Program entails
  • Information about City of Palo Alto rebates and programs that may be relevant to you
  • Unbiased advice on how to improve your home's comfort, reduce your utility bills, and make the most of your efficiency project
2 IN-PERSON HOUSE CALL AND EVALUATION

Pinpoint exactly where your home is wasting energy. A Genie House Call provides a checkup of your home and identifies where energy and water is being wasted by leaks, drafts, faulty equipment, and more. Each Genie House Call includes the following evaluations: 

  • Efficiency Assessment of:
    • Heating, cooling and ventilation (HVAC) system(s)
    • Domestic hot water system(s)
    • Attic, floor, and wall insulation
    • Lighting efficiency
    • Windows
    • Major appliances
  • Building leakage testing using diagnostic equipment
  • Duct system and leakage testing
  • Whole-house infrared camera scan and evaluation
  • Optional Home Electrification Readiness Assessment
  • FREE direct install of efficiency products in qualifying homes, including:
    • 6 LED light bulbs
    • Tier-2 Advanced Power Strip
    • High-efficiency shower head
    • Faucet aerators
3

WALK AWAY WITH MORE THAN JUST A REPORT

After your Genie House Call, you will receive a customized Assessment Report. It includes a comprehensive summary of findings with efficiency upgrade recommendations. The Genie’s help doesn’t stop there, you will also receive help understanding the findings and advice on how to proceed. You will walk away from the Genie House Call with:

  • A personalized explanation of the results of your Genie House Call and recommendations
  • Unbiased advice on prioritizing home efficiency upgrades based on impact, budget, and your goals
  • Help locating qualified contractors for project upgrades - See the Genie's list of Participating Contractors.
  • Help reviewing and comparing bids from contractors
  • A friendly, supportive, and reliable resource for all your efficiency needs