Your health and safety, as well as that of our residents, is of the utmost importance to the City of Palo Alto Utilities and the Home Efficiency Genie program team. To that end, we have temporarily suspended all in-home assessments until further notice as we adhere to the mandated ‘Shelter in Place’ provisions and follow CDC guidelines. In the meantime, we have started a Genie Virtual Assessment, providing you access to ongoing expert and unbiased advice to help you achieve your home comfort and efficiency goals.


Please call (650) 713-3411 or email for support.


The Genie is your trusted advisor for all efficiency and electrification upgrades and programs.

Are there areas of your home that are less comfortable than others? Do you live in a home that is more than twenty years old? Thinking about upgrading to a high efficiency electric appliance? The Home Efficiency Genie can help!


The Genie Virtual Assessment provides a professional energy and water check-up. Assess your homes readiness to use Palo Alto's clean electricity for EV charging or efficient electric appliances like heat pump space and water heating with our new Home Electrification Readiness Assessment.  


Contact the Genie to learn more!


A Virtual Genie Assessment includes:

  • Professional technician will guide you through your home using a virtual visit phone platform
  • Pointed discussion and exploration will help to uncover areas of energy efficiency improvements
  • Comfort concerns, windows, lighting, appliances, and many other items will be checked
  • If applicable, an assessment of the electric panel and desired electrification upgrades will be completed to determine the best path forward
  • Comprehensive report outlining and highlighting efficiency and comfort concerns will be given once the assessment has been completed



Learn more   Contact the Genie


Resident testimonial

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Many Palo Alto Residents Have Already Benefited from the Genie

300+ homes in Palo Alto have already turned to the Home Efficiency Genie to learn where their homes are wasting energy and water.





95% were wasting energy on their lighting 98% were leaky or drafty 73% were using more water than needed