Due to Santa Clara County’s Shelter in Place Order, Genie in-home visits are temporarily on hold. Customers may receive phone advising services by contacting the Genie. 


Home Efficiency Genie

Your health and safety, as well as that of our residents, is of the utmost importance to the City of Palo Alto Utilities and the Home Efficiency Genie program team. To that end, we have temporarily suspended all in-home assessments until further notice as we adhere to the mandated ‘Shelter in Place’ provisions and follow CDC guidelines. In the meantime, we have started a waitlist for customers interested in scheduling an assessment once restrictions are lifted and we will continue to offer our phone-based Energy Advisor service, providing you access to ongoing expert and unbiased advice to help you achieve your home comfort and efficiency goals.


Please call (650) 713-3411 or email advisor@efficiencygenie.com for support.


The Genie is your trusted advisor for all efficiency and electrification upgrades and programs.

Are there areas of your home that are less comfortable than others? Do you live in a home that is more than twenty years old? Thinking about upgrading to a high efficiency electric appliance? The Home Efficiency Genie can help!
The Genie House Call provides a professional, in-home energy and water checkup. A specially-trained expert will use diagnostic equipment to measure the performance of your home as a system. 
Assess your homes readiness to use Palo Alto's clean electricity for EV charging or efficient electric appliances like heat pump space and water heating with our new Home Electrification Readiness Assessment.  

 Contact the Genie to learn more!


A Genie House Call includes:

  • Duct & HVAC system evaluation
  • Air leakage inspection
  • Insulation analysis
  • Whole-house infrared camera scan
  • Direct install of energy and water efficient products
  • Optional Home Electrification Readiness Assessment



Learn more   Contact the Genie


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Many Palo Alto Residents Have Already Benefited from the Genie

300+ homes in Palo Alto have already turned to the Home Efficiency Genie to learn where their homes are wasting energy and water.





95% were wasting energy on their lighting 98% were leaky or drafty 73% were using more water than needed

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