Caulk Gun Being UsedThe City of Palo Alto Utilities (CPAU) has developed a NO COST Residential Energy Assistance Program (REAP) to lend a helping hand to Palo Altans who are going through tough times.  For our low-income residents, especially those on the Rate Assistance Program. If you are on the Rate Assistance Program, you will qualify under the income requirement and may also qualify under the medical option--just give us a call, and we'll schedule an appointment to visit you!

REAP will let you permanently reduce energy and water costs by improving your home's efficiency.

Our Energy Specialist will visit your home and complete a free Home Energy Analysis to identify what changes can be made to improve efficiency and reduce utility costs. Qualified participants may be eligible to receive the installation of the following items AT NO COST TO YOU: weather stripping, window caulking, attic insulation, showerheads, faucet aerators, compact fluorescent lighting and more.

Income Qualifications Guidelines (Call us if you are in the Rate Assistance Program under the medical option, and we'll see if you qualify)


As of July 1, 2018, the qualifying income levels are as follows:


Size of Household



























For each additional person, add



(Based on 50% of Median Income from the Department of Housing & Urban Development or HUD)

For more information on this direct install program, call (650) 329-2241 or email    
CPAU has contracted with Synergy Companies to administer the program.  Synergy Companies is one of the leading energy efficiency companies in Northern California with over 20 years of experience.  Schedule an appointment by calling (510) 259-1710 X119.