Ready to get started? The City of Palo Alto Utilities provides advice to residents on installing a heat pump water heater (HPWH) in Palo Alto.

 

STEPS FOR INSTALLING A HPWH IN PALO ALTO

 Determine whether a HPWH is right for you. 


 

 Complete Part 1 of the HPWH Pilot Program application. To get started and to learn about eligibility, application rules   and more, please visit the HPWH program application.

 

 For those replacing a gas water heater with a HPWH, please review the installation steps at HPWH installation webpage.

 

 Find a contractor. CPAU provides a list of contractors in Palo Alto that have already installed or are able to install HPWHs in   homes or businesses. CPAU also provides Contractor Resources for contractors unfamiliar with HPWH installations.

 Before your installation begins, you or your contractor must apply for a permit from the City of Palo Alto.  Read the Permit   Submittal Checklist to get started.

 

 Complete Part 2 of the application to apply for your rebate.

 



     
 

MORE QUESTIONS?

Resources

Review our Resources page for FAQs, helpful links and more.

Contact CPAU

Contact the Home Efficiency Genie, CPAU's expert on energy and water efficiency. The Genie can provide unbiased advice on whether a HPWH makes sense for your home.

PHONE: (650) 713-3411

EMAIL: utilityprograms@cityofpaloalto.org

 
     

 

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