Coming Soon! MyCPAU New Online Customer Site

Coming Soon! MyCPAU New Online Customer Site

The City of Palo Alto Utilities (CPAU) new online customer site, MyCPAU, will go live in early 2020. 

MyCPAU features:

  • Manage your account - Manage and update all of the details of your utility account.
  • Pay your bill - Fast and secure online bill payment options; including automatic payments.
  • View your usage - Monitor utility usage to identify consumption patterns so you can lower your bill.
  • Receive proactive alerts - Receive email alerts for your monthly bill, service updates, and payment reminders.
  • Digital customer support - Send messages to our customer relations team with your MyCPAU account.


Visit our current online utilities customer site, My Utilities Account, to manage your account today. 

Last Updated: November 30, 2019