Coming Soon! MyCPAU New Online Customer Site
The City of Palo Alto Utilities (CPAU) new online customer site, MyCPAU, will go live in early 2020.
- Manage your account - Manage and update all of the details of your utility account.
- Pay your bill - Fast and secure online bill payment options; including automatic payments.
- View your usage - Monitor utility usage to identify consumption patterns so you can lower your bill.
- Receive proactive alerts - Receive email alerts for your monthly bill, service updates, and payment reminders.
- Digital customer support - Send messages to our customer relations team with your MyCPAU account.
Visit our current online utilities customer site, My Utilities Account, to manage your account today.
Last Updated: November 30, 2019