Pay My Bill
We offer a variety of programs and services to our utility customers such as rebates for resource efficiency in your home or business, customized energy use reduction strategies through our online Home Energy Analysis program, online account viewing, automatic bill payment through Bank Drafting and rate assistance if you experience an unexpected financial hardship.Information About Your BillOther Information That Can Be of Help
How Do I Contact the Right Person?
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Let Us Hear From You!We appreciate receiving comments and suggestions from the community. Please take a moment to let us know how we can improve our service. City of Palo Alto UtilitiesCustomer Service Center, Ground floor250 Hamilton Avenue Palo Alto, CA 94301 Phone: (650) 329-2161 Fax: (650) 617-3142 HOURS:
Mon-Thu 8:00 am to 5:30 pm |
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