Beware of scam callers claiming to be from the Utilities Department! Hang up and call us at (650) 329-2161 to verify your account status if unsure.

Recognized for excellence in the natural environment & being a top performing jurisdiction that best listens & acts for community benefits.

There's no better time to go solar at home or buy a new electric vehicle.

Oct 7-13, join us in celebrating your community-owned utility empowering Palo Alto for over 100 years!

Updated information on Palo Alto's water quality conditions for the year 2017.

On July 2, 2018, a mylar balloon caused a power outage for 1,800 customers. This is the second outage in less than 30 days caused by a mylar balloon. Help keep us all safe by choosing an alternative to metallic foil or mylar balloons and hold on to those balloons!

City of Palo Alto Utilities recognized as a "Diamond" level Reliable Public Power Provider (RP3) by the American Public Power Association!

The City is proposing rate increases for electric, gas, water, wastewater & storm drain services. City Council will review on June 11.

The City of Palo Alto Utilities has adopted a new Strategic Plan. Read about our Strategic Direction, Mission, Vision, Priorities and Strategies.

For the fourth year in a row, the City of Palo Alto Utilities has been recognized with the Tree Line USA award by the National Arbor Day Foundation!

This routine safety check is conducted every year to ensure the safety of all who live and work in Palo Alto.

The City of Palo Alto hosted an Open House on Saturday, May 12 to showcase some of the “behind the scenes” work that it takes to operate a city.

Updates on construction work, maps, road closures, parking, contact info.

Be prepared for outages with these tips. Also, receive notifications on emergencies impacting your neighborhood via AlertSCC at http://www.alertscc.com/.

Annual federally-mandated survey evaluates customer awareness about gas safety and protocols for who to call before digging or in the event of an emergency.