March 17, 2020 –The City of Palo Alto will activate a Community Support Call Center on Wednesday, March 18 to connect the community with information, and announced utility rate relief programs to support residential and business customers.

On Monday, Palo Alto announced the postponement, cancellation and modifications to dozens of planned events until at least March 31 to meet the Santa Clara County Public Health department’s guidance on large gatherings.

March 15, 2020 –Palo Alto is establishing a community support call center and activating its Emergency Operations Center.

Beware of scam callers claiming to be from the City of Palo Alto Utilities. Hang up and call us at (650) 329-2161 to verify your account status.

New & improved online utility features allow you to manage your utility account any time, any where.

CPAU recently completed participation in gas safety awareness phone and email surveys. Thank you to those who responded!

Recognized for energy efficiency, distributed generation, and environmental initiatives.

Take advantage of these great deals! There is no better time to drive electric.

Oct 6-12, join us in celebrating your community-owned utility empowering Palo Alto for over 100 years!

The Utilities Department is performing an audit of all utility meters in the City. Contractors will notify customers prior to the audit in your area.

PG&E may shut off power in parts of the state if conditions create a wildfire risk. Read about potential impacts in Palo Alto.

Recent earthquakes are an important reminder to be prepared for emergencies at any time. Learn what you can do to stay informed and ready.

Thank you to all who joined us at the MSC Open House on July 5! Share your feedback with us & view pictures here.

We are honored to accept the National Energy Innovator Award from the American Public Power Association for our Home Efficiency Genie program!

PG&E completed work on its gas transmission pipeline that runs through Palo Alto. Find out about the project here.