Utilities News

City of Palo Alto Utilities Wins Smart Energy Provider Award

City of Palo Alto Utilities Wins Smart Energy Provider Award

November 6, 2019 – Palo Alto, CA – The City of Palo Alto Utilities was announced a winner of the Smart Energy Provider award last week at the national American Public Power Association conference. The municipal utility is recognized for energy efficiency, distributed generation, and environmental initiatives that support a goal of delivering low-cost, quality, safe, and reliable electric service. This is the first year the Association has awarded this designation to public power utilities.

Through the Smart Energy Provider (SEP) program, utilities have a chance to learn, grow, and improve their smart energy practices, as well as serve as an example for others striving for excellence in these areas.

“The City of Palo Alto Utilities has delivered cutting-edge energy services for decades, and we’ve increased our focus on sustainability such as through programs for distributed energy resources and electrification,” said Dean Batchelor, director of utilities. “Customer satisfaction is a priority for us, and we try to be a partner and resource for our customers to ensure we meet their needs as a smart energy provider.”

Chris Van Dokkumburg, Planning Analyst at ‎Holland Board of Public Works and Chair of the Energy Services Committee, in Michigan presented the designations on October 29 during the Association’s annual Customer Connections Conference in New Orleans, Louisiana.

“This designation highlights utilities that are really stepping up to deliver their customers top-notch programs and services,” said Van Dokkumburg. “These utilities are going beyond ‘keeping the lights on,’ and their communities should be proud.”

The SEP designation, which lasts for two years (December 1, 2019 to November 30, 2021), recognizes public power utilities for demonstrating leading practices in four key disciplines: smart energy program structure; energy efficiency and distributed energy programs; environmental and sustainability initiatives; and the customer experience. Additional information on the SEP designation is available at https://www.publicpower.org/smart-energy-provider

CONTACT: Catherine Elvert, Utilities Communications Manager

(650) 833-9433, Catherine.Elvert@CityofPaloAlto.org

*Pictured in the center holding the SEP award are Utilities Program Services Manager Bruce Lesch and Utilities Communications Manager Catherine Elvert.

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The City of Palo Alto Utilities is the only municipal utility in California operating a full suite of services, including electric and fiber optics, natural gas, water and wastewater. Visit www.cityofpaloalto.org/utilities to learn more about our energy and water efficiency programs.

The American Public Power Association is the voice of not-for-profit, community-owned utilities that power 49 million people in 2,000 towns and cities nationwide. The Association advocates and advises on electricity policy, technology, trends, training, and operations.

Last Updated: November 6, 2019