Utilities News

PG&E Gas Pipeline Replacement Work, February-July 2019

PG&E Gas Pipeline Replacement Work, February-July 2019

PG&E is replacing sections of its gas transmission pipeline that runs through Palo Alto. Work is scheduled from February through July 2019. Locations of the work and construction schedules are provided below. While the exact dates of construction are subject to some change due to weather and field conditions, we will continue to update this page as information becomes available.

Safety is at the heart of everything we do—we appreciate your patience as we work with PG&E to enhance the pipeline safety and reliability in your neighborhood.


About the Gas Pipeline Replacement Program in 2019 

PG&E conducted an in-line inspection of their gas transmission pipeline that runs from Palo Alto to Hillsborough in May 2018. The utility noted areas where parts of the pipe need to be repaired or replaced.

What You Can Expect
PG&E will excavate around the existing underground pipeline and install new pipe using industry-recognized and proven techniques. During construction, you may see PG&E, contractor trucks and other heavy equipment. This work should not interrupt your gas service. PG&E will contact customers if this changes.

As part of PG&E's work, there will be a controlled and safe release of a small amount of natural gas so the utility can empty the pipeline for replacement. You may hear a loud steady noise and notice the smell of gas. This is normal while crews are working, but PG&E encourages anyone with concerns to call them at 1 (800) 743-5000.

Traffic Impacts
This work may affect traffic (lane closures, traffic control, etc.) at times. At most sites, crews will be working Monday through Friday between the hours of 9am to 4pm and Saturdays as needed. PG&E will clearly mark all work areas, and traffic flaggers will help to direct traffic. Please plan for minor delays when driving through these areas.

Contact Information

Please contact the PG&E project lead with any questions or concerns: 

Crystal Jewell, Pacific Gas and Electric Company

(408) 725.2240 office or crystal.jewell@pge.com 

To learn more about PG&E’s projects, visit pge.com/seeourprogress  


COMPLETED - Gas Pipeline Replacement Site 1: Loma Verde Avenue, from Kipling to Waverley

Timeline: Late February to mid-May 2019

Project Notification Letter

Map of Construction Area

Location:  The work will occur on the 400 block of Loma Verde Avenue, between the intersections of Kipling Street and Waverley Street.


Gas Pipeline Replacement Site 2:  2800 Block of Alma Street, Near El Dorado Avenue

Timeline: Late February to July 2019

Project Notification Letter

Map of Construction Area


Gas Pipeline Replacement Site 3: 195 Page Mill Road, between Park Boulevard and Sheridan Avenue

Timeline: Late February to end of July 2019

Road closure:  Page Mill Road will be closed to through traffic between Park Boulevard and Sheridan Avenue 24 hours a day and seven days a week until the work is complete near the end of July.

Extended work hours:  M-F 8am – 6pm and Saturday 9am – 6pm

Gas odor:  You may detect a gas odor in this area in the afternoon of Monday, June 24 as PG&E ties in the new gas line. Call 9-1-1 or Dispatch at (650) 329-2579 if you suspect an actual gas leak. 

Project Notification Letter - March 28, 2019

Project Notification Letter - March 1, 2019

Project Notification Letter - February 1, 2019

Map of Construction Area

Gas Pipeline Replacement Site 4:  411 Page Mill Road, between Ash Street and El Camino Real

Timeline:  Mid-April to July 2019

Current Project Notification Letter - April 10, 2019

Project Notification Letter - March 15, 2019

Map of Construction Area


Gas Pipeline Replacement Sites 5 and 6: 1200 Page Mill Road

Timeline: Late April to end of July 2019

Map of Construction Area


IN PROGRESS - Gas Pipeline Replacement Site 7:  Page Mill Road and Junipero Serra Boulevard

Timeline: Early May to end of July 2019 

Extended construction hours:  9am-9pm, June 25-June 27

Traffic impacts:  Expect delays; alternate routes are recommended to avoid delays

Project Notification Letter

Map of Construction Area


Contact Information

Please contact PG&E at 1 (800) 743-5000 or the PG&E project lead with any questions or concerns: 

Crystal Jewell, Pacific Gas and Electric Company

(408) 725-2240 office, crystal.jewell@pge.com 

Why PG&E is Working in Palo Alto

The City of Palo Alto Utilities supplies electricity and natural gas to all residents and businesses in Palo Alto. However, we have to transport these commodities from where they originate to our town via pipelines and electric lines owned by Pacific Gas & Electric (PG&E). PG&E occasionally needs to perform maintenance on its gas or electric infrastructure. 

Last Updated: June 11, 2019