Utilities News

PG&E Work in Palo Alto

PG&E Work in Palo Alto

The City of Palo Alto Utilities supplies electricity and natural gas to all residents and businesses in Palo Alto. However, we have to transport these commodities from where they originate to our town via pipelines and electric lines owned by Pacific Gas & Electric (PG&E). PG&E occasionally needs to perform maintenance on its gas or electric infrastructure. 

Gas Pipeline Replacement Program in 2019 

PG&E conducted an in-line inspection of their gas transmission pipeline that runs from Palo Alto to Hillsborough in May 2018. The utility noted areas where the pipe material needs to be repaired or replaced.

PG&E will begin work on the pipeline in several areas of Palo Alto as early as the end of January and expects to complete all projects by mid to late June 2019. While the exact dates of construction are not yet determined, we will continue to update this page as information becomes available. 

Contact Information

Please contact the PG&E project lead with any questions or concerns: 

Crystal Jewell, Pacific Gas and Electric Company

(408) 725.2240 office, 408-202-0046 cell, crystal.jewell@pge.com 


Gas Pipeline Replacement Site 1: Loma Verde Avenue, from Kipling to Waverley

Timeline: January-March, 2019

Project Notification Letter

Map of Construction Area

About:  This project will involve trenching in the street to excavate and replace parts of the pipeline. The work will occur on the 400 block of Loma Verde Avenue, between the intersections of Kipling and Waverley. During construction, you may see PG&E, contractor trucks and other heavy equipment. The work should not interrupt your gas service. PG&E will contact you if there are any changes.

As part of PG&E's work, there will be a controlled and safe release of a small amount of natural gas to empty the pipeline for replacement. You may hear a loud steady noise and notice the smell of gas. This is normal while crews are working, but we encourage anyone with concerns to call us at 1-800-743-5000.

Traffic impacts: This work will affect traffic (lane closures, traffic control, etc.) at times. Crews will be working Monday through Friday between the hours of 9:00 a.m. until 3:00 p.m. and on Saturdays as needed. PG&E will clearly mark all work areas, and traffic flaggers will help to direct traffic. Please plan for minor delays when driving through this area.


Gas Pipeline Replacement Site 2:  2800 Block of Alma Street, Near El Dorado Avenue

Timeline: TBD

Map of Construction Area


Gas Pipeline Replacement Sites 3 and 4: 195 Page Mill Road and 411 Page Mill Road

Timeline: TBD

Map of Construction Area


Gas Pipeline Replacement Sites 5 and 6: 1200 Page Mill Road

Timeline: TBD

Map of Construction Area


Gas Pipeline Replacement Site 7:  Page Mill Road and Junipero Serra Boulevard

Timeline: TBD

Map of Construction Area


Contact Information

Please contact PG&E at 1 (800) 743-5000 or the PG&E project lead with any questions or concerns: 

Crystal Jewell, Pacific Gas and Electric Company

(408) 725-2240 office, (408) 202-0046 cell, crystal.jewell@pge.com 

Last Updated: January 10, 2019