The Upgrade Downtown project is moving toward the final stages of construction. Read about important traffic detours on University Ave.
Check here for news about the City of Palo Alto Utilities department. If you are a member of the press and would like to see the department's most recent news releases, visit our news releases page.
Beware of scam callers claiming to be from the Utilities Department! Hang up and call us at (650) 329-2161 to verify your account status if unsure.
PG&E is planning replacement work on its gas transmission pipeline in various parts of Palo Alto. Find out the latest here.
CPAU offers utility bill payment relief. Please contact us to arrange a payment plan & avoid utility service disconnection.
January utility bills may be higher than usual for gas use in December. Here are some tips to help keep your bill low at home & work.
Palo Alto’s Fire Engine 65 immediately deployed to the Butte County “Camp Fire” on Nov. 8 as part of the Santa Clara County mutual aid strike team.
VMware announced its intent to explore developing a microgrid with the City of Palo Alto that will serve as a testbed for the company and the City to explore the potential of microgrids to advance resiliency at the corporate and community level.
Recognized for excellence in the natural environment & being a top performing jurisdiction that best listens & acts for community benefits.
Oct 7-13, join us in celebrating your community-owned utility empowering Palo Alto for over 100 years!
Updated information on Palo Alto's water quality conditions for the year 2017.
On July 2, 2018, a mylar balloon caused a power outage for 1,800 customers. This is the second outage in less than 30 days caused by a mylar balloon. Help keep us all safe by choosing an alternative to metallic foil or mylar balloons and hold on to those balloons!
City of Palo Alto Utilities recognized as a "Diamond" level Reliable Public Power Provider (RP3) by the American Public Power Association!
City of Palo Alto Utilities contractors are inspecting, treating, reinforcing or replacing wooden utility poles throughout the City.
The City is proposing rate increases for electric, gas, water, wastewater & storm drain services. City Council will review on June 11.
For the fourth year in a row, the City of Palo Alto Utilities has been recognized with the Tree Line USA award by the National Arbor Day Foundation!
This routine safety check is conducted every year to ensure the safety of all who live and work in Palo Alto.
The City of Palo Alto hosted an Open House on Saturday, May 12 to showcase some of the “behind the scenes” work that it takes to operate a city.
Updates on construction work, maps, road closures, parking, contact info.
Be prepared for outages with these tips. Also, receive notifications on emergencies impacting your neighborhood via AlertSCC at http://www.alertscc.com/.
HP unveiled a new sustainable garden at its global headquarters in Palo Alto, partly funded by a rebate from the City of Palo Alto Utilities for an energy efficiency project at the campus.
Annual federally-mandated survey evaluates customer awareness about gas safety and protocols for who to call before digging or in the event of an emergency.
The City is working with sister city, Oaxaca, Mexico, on a forestry project to help offset carbon dioxide emissions associated with natural gas use in the Palo Alto community.
Palo Alto will be recognized as the first city to achieve a Platinum Level Beacon Award – the highest level possible - for its efforts and leadership in addressing climate change when Mayor Greg Scharff accepts the prestigious recognition in front of hundreds of elected leaders from throughout California at this year’s League of California Cities Annual Conference on Sept. 14.
On Monday, July 24, the City of Palo Alto unveiled new solar panels installed atop parking carports of two public garages and electric vehicle (EV) charging stations that are powered by the renewable energy generated on-site.
Utility ranked third out of more than 300 utilities nationwide for 2015!
Sign the pledge to conserve water through the end of April at mywaterpledge.com and help Palo Alto win the national competition!
Trees are stressed by drought throughout Palo Alto, and the City is taking action to prevent a catastrophic loss of our urban canopy.
Palo Alto has done a great job in its water conservation efforts, and through its diligence, the community has cut water usage more than 33 percent compared to 2013 levels. While we need to conserve water, doing so may be impacting the City's trees, which are showing signs of stress.
Through Home Efficiency Genie, a Palo Alto homeowner can schedule a discounted assessment with the program’s specially trained building science expert. These experts can help residents learn cost effective ways to improve their home’s comfort, efficiency, health, indoor air quality, building durability and value.
PaloAltoGreen Gas is the First Green-e Climate Certified Natural Gas Offset Program Offered by a Municipal Utility
FOG can clog pipes and damage property - Ensure that you are disposing of it correctly.
A garden planted by community volunteers which showcases sustainable landscape principles for maximum environmental benefits.
Over 16,000 residents made the pledge to be more efficient.
Learn about your Palo Alto water supply, precipitation conditions, water use rules and efficiency measures to help you save!
Every year in May, the Utilities Department needs access to your meters to conduct its mandatory annual meter-reading audit on households where customers usually self-read the meters.
Learn about upcoming events and workshops through the City of Palo Alto and partners.
Protect yourself from solar and energy efficiency scammers; look here for more information.