Southgate Residential Parking Permits

UPDATE IN PROGRESS: Please contact us at transportation@cityofpaloalto.org if you have any trouble finding the information you’re looking for.

IMPORTANT PROGRAM UPDATES: OCTOBER 2020
 Southgate RPP Program

The Southgate Palo Alto Residential Preferential Parking (RPP) Program requires all residents to have a permit to park on the street for more than 2 hours between the hours of 8 AM and 5 PM, Monday through Friday. If you are a resident of the area, apply online to request a permit for your vehicles. (View Map)

Southgate Residential Parking

The Southgate Residential Preferential Parking (RPP) Program requires all residents to have a permit to park on the street for more than 2 hours between the hours of 8 AM and 5 PM, Monday through Friday. If you are a resident of the area and interested in a parking permit, contact the Office of Transportation by email at Transportation@CityofPaloAlto.org.

Southgate residents may request:

  • Up to 4 permits per residential unit (first permit is free of charge, up to three additional at $50 each)
  • Up to 2 transferable permits per residential unit ($50)
  • Up to 50 daily visitor permits ($5) per year

Residents creating new accounts will be required to upload proof of residency (i.e. driver’s license & Palo Alto utility bill, lease, or mortgage statement etc). Once the application has been approved, residents will be eligible for the following permits: adhesive long-term permit, long-term visitor hangtag, printable daily permit or daily visitor scratcher.

 

Frequently Asked Questions

Can I park for more than 2 hours with no permit?

  • No. Parking in the Southgate RPP Program Area without a permit for longer than two hours will result in a citation.

How do I get an RPP permit?

How much are resident permits?

  • Residents are eligible for one permit free of charge and up to three additional for $50 each for their personal vehicles. These permits are vehicle-specific decals.
  • Residents may also purchase up to two (2) transferable visitor hangtags for $50 each and up to 50 daily visitor permits for $5 each.

I’m a resident. Why do I need to pay for a permit?

Where are permits displayed on vehicles?

  • Annual permit decals must be affixed on the outside of the rear windshield driver’s side lower left corner, or left side of the bumper. Do not place your permit in any other location. Placing your permit in another location or behind tinted windows shall invalidate your parking exemption.
  • Hangtags or scratchers must be hung from the rearview mirror with the permit information visible from the exterior of the vehicle. Note – Hanging your permit incorrectly shall invalidate your parking exemption.

What are Southgate RPP regulation days and times?

  • The parking restrictions are enforced Monday through Friday, 8:00 a.m. to 5:00 p.m. (City holidays are exempt). Refer to the City calendar for observed holidays.

Where can residents park with a permit?

  • Resident Parking Permits are valid anywhere with posted Southgate RPP parking restrictions, not including other RPP areas, City lots and garages, or two-hour parking in the California Avenue Business District.

Where do my guests park?

  • Guests may park on street for less than two hours with no permit. There is no re-parking within the same Employee Parking Zone once the two hours have elapsed. Residents may purchase two transferable Resident Parking Permit Hangtags for $50 each and up to 50 one-day Resident Parking Permits for $5 each. These permits allow a resident or guest vehicle to be parked on-street in the RPP area in excess of two hours.

Who provides enforcement?

  • Serco, Inc. has been contracted by the City to provide enforcement services for the Southgate RPP Program. Serco, Inc. employees wear uniforms with identification, and you may see them walking, biking, or driving throughout the Southgate RPP Program area.

Is my permit valid in the City lots and garages or in the California Avenue Business District?

  • RPP permits are valid only in areas designated by RPP parking restrictions (green 2-hour parking signs noting ‘Permits Exempt’ and specifying an RPP Employee Parking Zone). RPP permits are not valid in the City lots or garages, or in other time-restricted spaces. 

Are the regulations enforced on holidays?

  • No, parking restrictions are not enforced on regular City holidays or on weekends. Refer to the City calendar for observed holidays.

How do I get a refund for my Annual Resident Parking Permit?

  • Refunds are issued for annual permits only. A refund of the unused portion will be given only through the third quarter prorated at the quarterly rate. Remove the permit from your vehicle (pieces are accepted) and send via US mail with the information of the party to receive the refund to Revenue Collections, Palo Alto City Hall, 250 Hamilton Ave., Palo Alto, CA 94301. Refunds are calculated from the date the permit is surrendered to Revenue Collections.

I got an RPP citation. What do I do?

  • Follow the instructions on the RPP citation to pay or appeal the citation. If you do not have the instructions available, call 650-814-4501 for assistance.