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Palo Alto Shuttle - Out of Service

Both the Embarcadero and Crosstown shuttle have been discontinued effective July 1, 2020. This is due to the shelter-in-place order that curtailed ridership and reduced city resources. We apologize for the inconvenience.

Alternative Services:

VTA Bus Route 21:

This route connects the Palo Alto Transit Center/Caltrain to Mountain View and Santa Clara via Middlefield in Palo Alto. Some Crosstown Shuttle users may be able to use this instead.

Fare information:
Phone: 408-321-2300

Stanford Health Care TECH Shuttle: 

Though not currently running due to COVID-19, Stanford Health Care operates the TECH shuttle. Some Embarcadero Shuttle users may be able to use this instead.

It's not yet determined when the TECH shuttle will start running again. A map & schedule are here, though note last updated April 2019.

Phone: 650-736-8000 (Stanford Health Care Parking & Access)

Resources for Seniors:

STAR Program (Senior and Disabled Transportation and Resources)
Phone: 408-678-8585

Though they are not currently offering their Door-to-Door ride service due to COVID-19, Avenidas lists some alternatives for rides for seniors.

hone: 650-289-5411

VTA Senior Mobility Guide:
Many resources listed though some information may not be up to date:

Contact Us:

Office of Transportation