Palo Alto Shuttle (Discontinued)

Both the Embarcadero and Crosstown shuttle have been discontinued and are out of service effective July 1, 2020. This is due to the shelter-in-place order that curtailed ridership and reduced city resources. We apologize for the inconvenience.

Alternative Services:

VTA Bus Route 21:

This route connects the Palo Alto Transit Center/Caltrain to Mountain View and Santa Clara via Middlefield in Palo Alto. Some Crosstown Shuttle users may be able to use this instead.

Fare information:
Phone: 408-321-2300

Stanford Health Care TECH Shuttle: 

Though not currently running due to COVID-19, Stanford Health Care operates the TECH shuttle. Some Embarcadero Shuttle users may be able to use this instead.

It's not yet determined when the TECH shuttle will start running again.

Phone: 650-736-8000 (Stanford Health Care Parking & Access)

Resources for Seniors:

STAR Program (Senior and Disabled Transportation and Resources)
Phone: 408-678-8585

Though they are not currently offering their Door-to-Door ride service due to COVID-19, Avenidas lists some alternatives for rides for seniors.

hone: 650-289-5411

VTA Senior Mobility Guide:
Many resources listed though some information may not be up to date:

Contact Us:

Office of Transportation