Employee Complaint Form

In order to maintain public trust and confidence it is absolutely necessary that our conduct meet the highest ethical standards of the law enforcement profession. It shall therefore be the policy of the Palo Alto Police Department to openly encourage any person with a complaint regarding service levels or the actions of our employees to bring that complaint to the attention of the Department. It shall further be the policy of the Department that such complaints shall be received in a courteous and professional manner, appropriately documented and promptly investigated. No member of the Department will discourage any person from expressing a complaint against the Department or its personnel, nor will any member of the Department commit any act of retribution against a person for bringing forth a complaint.

Please feel free either to call, write, or use the form below to let us know if you have received unsatisfactory service from any of our employees.

For more information on our Citizen Complaint Polices and Procedures or to download a copy of the Complaint Form (in English or Spanish) to be filled out and submitted in place of the Online Form (below), please click on one of the following links:

Complaint Packet 2020 (English)

Complaint Packet 2018 (Spanish) - being updated now.
In the meantime, here is the Complaint Packet 2013 (Spanish).  It is essentially the same, but just has the name of our former Police Chief.


Palo Alto Police Department
275 Forest Avenue
Palo Alto, CA 94301
Hours: Mon-Fri 8am-4pm

Employee Complaint Form
First Employee's Information

If you are unsure of exactly when the incident occurred, please list the dates which the incident occurred between (Example: 08/01/07 to 8/11/07). If you are unsure of exactly when the incident occurred, please list the times which the incident occurred between (Example: 8:00am - 5:00pm).

Who is making the Complaint?
We would like to be able to know and contact the person who is making the complaint about one of our employees. However, you may remain anonymous, but this may inhibit our ability to investigate the complaint.