Animal Services

ATTN: OFFICE HOURS COULD CHANGE DUE TO STAFFING ISSUES. PLEASE CALL PRIOR TO YOUR VISIT. 
Animal Services Building

We're an open-door municipal Animal Shelter with a 92% save rate offering animal adoptions, low-cost vaccines and spay and neuter, and provide animal control services to the cities of Palo Alto, Los Altos, and Los Altos Hills.

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Hours:

Main Office/Licensing...............11:00 a.m. - 5:30 p.m. Monday -Friday (closed alternate Fridays)

Adoption Hours.........................11:00 a.m. - 4:30 p.m. Monday - Friday (closed alternate Fridays)

Vaccine Clinic...........................12:00 p.m. - 1:00 p.m. Wednesdays ONLY (call ahead to verify)

*We continue to be closed alternate 9/80 Fridays, Weekends (due to lack of staff) and Holidays. Click here for the City's official calendar.

Holiday Closure Notice:

 The shelter will be closed from Dec 22nd - Jan 1st. We will reopen on Jan 2nd at 11 am. If you need to speak with an Animal Control Officer while the shelter is closed, please call 650-329-2413. Happy holidays from Palo Alto Animal Services!

 

Contacts:

Main Phone..................................... 650-496-5971 (answered during business hours only

Fax...................................................650-856-8591

Palo Alto Police Dispatch................ 650-329-2413 (24 hours a day)

Dog Licensing email........................ doglicensing@cityofpaloalto.org

General email.................................. animal.services@cityofpaloalto.org

*Do not email requests for Animal Control services as email is not consistently monitored. Instead, call the 24-hr dispatch number.

 

 

 

Location:

News:

Home for the Holidays -- $20 Adoptions!

All Santa Clara County shelter are participating in Home For the Holidays 2018! At Palo Alto Animal Services Now until Jan 4th, all adult (over 6 months) pet adoptions are only $20!


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Animal Shelter Office Closures Notice

The shelter is now closed Saturdays, and intermittent closures/vaccine clinic cancellations may be possible.


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Kitten 2-for-1 Adoption Promotion

We have too many kittens!!!


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Living in Mountain Lion Country

More than half of California is mountain lion habitat. Including Los Altos Hills, and parts of Palo Alto.


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Public Spay and Neuter Clinic Closure + FAQ

We are no longer taking public spay and neuter appointments. Vaccine clinics on Wednesdays are unaffected. **11/9- Added FAQs regarding the closure


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Include Your Pets in Disaster Preparedness Planning
Recommendations from the Federal Emergency Management Agency on keeping pets safe in the event of disaster


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