Surrender an Animal
Giving Up Your Pet
If you are giving up your pet because of a behavior problem, such as roaming, barking, scratching or fighting, please talk with us. Shelter staff can offer some tried and true suggestions or refer you to knowledgeable trainers in the area and low-cost dog obedience classes are offered in the area. Please don't leave a pet outside the shelter when we are not open. Not only is this very dangerous for the pet, but it is also illegal. The chances of your animal being adopted are significantly better if you provide us with the information we'll ask of you when you surrender the pet.
How to Surrender an Animal
Pets In Need will accept surrendered animals at the Animal Shelter (3281 E. Bayshore Rd.) during open hours. Proof of residency in Palo Alto, Los Altos, or Los Altos Hills will be required (i.e. Drivers Licence and/or current utility bill) There is no charge to surrender your animal. Please bring all medical records, and allow time to go over temperament and to fill out a personality profile and sign a surrender form. Go to PetsInNeed.org/animalservices for more info.
Animal Control Officers can come to you for a fee ($49) to pick up your animal. Please call 650-329-2413.
Tips for Finding a Home for Your Pet
- If you are trying to find a new home for your pet, start by writing a "personality profile" for it. This helps tell prospective adopters about your pet's unique personality and its needs, as well as its fears, training, and unusual habits. Include information about where the pet sleeps, what it likes to eat and the types of animals or people to which it is accustomed. Be honest; include information about the pet's bad habits.
- If you found the animal, please first be sure it is truly homeless, and not simply lost. Make every effort to locate the animal's owner before you place it in a new home. By law, you must call or visit local shelters and complete a "found pet" report.
- Before you surrender your pet, make sure its vaccinations are current. A pet that is current on shots, and has been neutered, is more readily adoptable. See our vaccination fees and neutering fees.
- Advertise in the Pet section of local newspapers/websites. Charge a reasonable fee, rather than offering the animal "free to a good home". If your pet has not already been neutered, we suggest you ask the adopter to prepay for altering the animal at a neuter clinic or with a local veterinarian. Talk with your pet's veterinarian, groomer or boarding kennel about clients who might be looking for a pet to adopt.
- Visit humane societies or shelters in your county, and see what animals are available for adoption. Tell them about your pet, and ask how likely it is that your pet might be placed for adoption.
- Finding a good and permanent home for your pet can take weeks or even months. Don't be tempted to give your pet away at a shopping center or abandon it in another neighborhood. If you need additional assistance, please call us or one of the other area shelters.