What We Do

The Animal Control Officers of Palo Alto Police Department provide complete Animal Control services to the cities of Palo Alto, Los Altos, and Los Altos Hills. As of February 2019, Pets In Need operates the Palo Alto Animal Shelter located at 3281 East Bayshore Road.

Animal Control can be contacted regarding matters such as stray dogs; sick, injured, or dead animals (including wildlife); aggressive animals; animal bites; animal cruelty or neglect; animals in distress; livestock or pet show permits; and other animal related municipal code violations. For more information please go to our General Services page.

Since taking over our animal shelter, Pets in Need handles matters such as animal adoption; dog licensing; lost and found reports; spay & neuter clinic; vaccine clinics; animal surrender; humane trap rentals; volunteering; and community programs.

Contact Us

Palo Alto Police 24hr Dispatch | 650-329-2413
Fax | 650-856-8591
Email | AnimalControl@CityofPaloAlto.org (do not email urgent calls for service)

Mailing Address
c/o Animal Control
3281 East Bayshore Road Palo Alto, CA 94301

Animal Shelter (operated by Pets In Need)
Phone | 650-496-5971
Website | PetsinNeed.org

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