What We Do (& Don’t Do)
The Code Enforcement Division of the Department of Planning & Development Services is responsible for enforcement of property maintenance, zoning, and building codes throughout Palo Alto. Many departments throughout the City are also responsible for enforcing other City codes.
To learn more about common code concerns and who to contact or to submit a code concern to our division please follow the links below.
Emergencies & Public Nuisance Complaints
In the case of an emergency, please call 911 for immediate assistance. Please call the Palo Alto Police Non-Emergency Line at (650) 329-2413 for all public nuisance complaints.
Code Enforcement officers may be contacted using the information below for inquiries about the division's purview and to follow up on existing cases. Please note that all code concerns must be submitted through PaloAlto311, which is also linked above.