Information Technology Department

IT technician

About IT

Our City and all its departments depend on technology. Our team delivers high quality, cost-effective services to City departments and the community. We are also committed to a multi-year, bold vision to become a leading digital city. Are you looking for a technology career opportunity with the City? Are you curious about the technology we use?

The IT Department provides technology solutions to the City of Palo Alto and maintains a governance model for aligning city goals, allocation of funds, and technology projects. IT provides essential infrastructure services such as:

  • Data storage and Internet connectivity
  • Hardware and application deployment, support and maintenance
  • Project management services
  • Information security services

Service Areas

The City's IT strategy is to embrace the very best of technology innovation with a vision to “Build and Enable a Leading Digital City". With the leadership of the Chief Information Officer, IT delivers five service areas.


Do you have great ideas for us? Connect with us for any reason. We would like to hear from you. We welcome comments, feedback, and ideas.