Public safety services such as patrol, fire, and dispatch work around the clock during holidays to ensure our community is safe and secure. Public safety services are available 24/7, 365 days a year. Records (front lobby) and Administration Offices are closed during holidays.
If you are experiencing an emergency, please call 9-1-1.
Emergency: 9-1-1 or 650-321-4433
24-hour Dispatch Center (non-emergency): 650-329-2413
Main Business Number (front desk): 650-329-2406 (Monday thru Friday, 8 a.m. to 4 p.m.)
After hours / weekends: 650-329-2413
City Holiday Closures
Due to current restrictions related to the COVID-19 Pandemic, please call ahead to ensure a City facility is open to assist you.
City administrative offices and facilities are CLOSED from December 24, 2020 - January 3, 2021 and will reopen on January 4, 2021. Public Safety services will continue.
The City of Palo Alto observes the following list of holidays. Administrative offices and facilities will be closed.
| Holiday | Date |
|---|---|
| Martin Luther King Jr. Day | Monday, January 20, 2020 |
| President's Day | Monday, February 17, 2020 |
| Memorial Day | Monday, May 25, 2020 |
| Independence Day (observed) | Friday, July 03, 2020 |
| Labor Day | Monday, September 07, 2020 |
| Columbus Day | Monday, October 12, 2020 |
| Veterans Day | Wednesday, November 11, 2020 |
| Thanksgiving | Thursday, November 26, 2020 |
| Day after Thanksgiving | Friday, November 27, 2020 |
| Christmas Day | Friday, December 25, 2020 |
| New Year's Day | Friday, January 1, 2021 |
*City administrative offices and facilities are typically closed for a period of time between Christmas and New Year's.