News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


PRESS RELEASE 06/25/2013
Subject :

Palo Alto Chief Information Officer Named Best Bay Area CIO in Community Champion Category
Contact : Claudia Keith, Chief Communications Officer    650-329-2607
Palo Alto, CA -- City of Palo Alto Chief Information Officer Jonathan Reichental has been named by the Silicon Valley Business Journal and San Francisco Business Times as the winner of the Community Champion category in the publications' 2013 Best Bay Area CIO awards. He joins City of Palo Alto Chief Financial Officer Lalo Perez, named earlier this year by the Silicon Valley Business Journal as the top public CFO in Santa Clara County. Reichental joined the City in 2011, and is the senior technology advisor to the City Manager, department directors and staff. His role includes planning and executing IT strategy and technology innovation. Most recently he spearheaded the City’s local participation in the National Day of Civic Hacking where 5,000 people in the community came together to focus on civic innovation. 

Reichental emigrated from Ireland 17 years ago, and came to the City following a two decade career in the private sector, including posts at PricewaterhouseCoopers and O’Reilly Media. Since he arrived, Reichental has developed a forward leaning 3-year IT strategy (which has been designed as a model for other like-sized agencies across the nation) that completely re-thinks how government is delivered using technology. He is focused on building a high performance team who employ a lean start up approach – modeled after the start-up community – to IT project execution to get things done faster. Reichental credits Palo Alto City Manager James Keene’s vision about the important role of technological innovation in government as essential to his success. 

"In accepting this prestigious award, I couldn’t be prouder of my team and my colleagues from across the City," said Reichental. “Together, we are finding new ways of delivering government services to our community using state-of-the-art technologies. I am also thankful for a highly supportive City Council and City Manager, who have the vision and confidence to invest in the right technology for the delivery of even better government.”

City Manager James Keene calls Reichental a “dynamo” and praises his ability to push innovation at the City. “This is well deserved recognition for Jonathan who has really shown his willingness to champion new ways of thinking about technology and its role within City government. He has done everything I asked him to do when I hired him and more,” said Keene. 

Under Reichental’s leadership, Palo Alto just launched PaloAlto 311, a mobile app that allows residents to report service requests such as potholes or graffiti using their smartphone and can track their resolution in real time.Upcoming IT projects include the launch of free City-provided Wi-Fi in Cogswell Plaza, and a community-based apps challenge to encourage the development of solutions for use by the citizens of Palo Alto. 

Reichental adds that government needs more integration with the private sector. “There are challenges ahead that will demand the best of both the public and private sectors to solve. Technology professionals from the private sector will find a rewarding and meaningful career in government.”

For more information on Reichental and the City’s Information Technology initiatives, go here.