News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


PRESS RELEASE 08/13/2010
Subject :

Annual Resident Survey will be sent out to 1,200 Palo Alto Households
Contact : Lynda Brouchoud, City Auditor    650-329-2629
Palo Alto, CA – Within the next two weeks, the City Auditor's Office will be coordinating Palo Alto’s 2010 Citizen Survey.  Survey questionnaires will be sent to a random sample of 1,200 Palo Alto households, asking for feedback on the quality and usefulness of City services.  The annual survey, administered through the National Research Center, is developed from a National Citizen SurveyTM template to help provide consistency and comparisons across participating jurisdictions. 

If you are among the randomly selected households, we encourage you to participate and voice your opinion.  

The City Auditor’s Office will publish the survey results in the City’s ninth annual Service Efforts and Accomplishments (SEA) Report, scheduled for release in January 2011.  The purpose of the report is to provide consistent, reliable information on the performance of City services, broadly assess trends in government efficiency and effectiveness, and improve City accountability to the public.

For six consecutive years, the Association of Government Accountants has awarded the City of Palo Alto national awards for excellence in SEA performance reporting.