News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


Subject :

City’s Web Site offers Easy Access to Utilities Rate Information
Contact : Valerie Fong, Director of Utilities, Utilities    650-329-2277
Glenn Roberts, Director of Public Works, Public Works    650-329-2325

The City of Palo Alto has created new web pages explaining the utility rate adjustments that are expected to go into effect July 1, 2009. The comprehensive area provides information on the rate changes, participation in the decision process, news updates and sustainable living tips. The web pages are now live at

“Our community is very interested in city decision-making so this web section was created to inform the public about the complex subject of rate-making,” said Valerie Fong, Director of Utilities. “The pages are a convenient, one-stop web section, designed to give our stakeholders the detailed information they want.”

The next steps in the rate adjustment decision process are the City Council meetings on June 8, 2009, and June 15, 2009.  The June 15 meeting is a Public Hearing that starts at 7 p.m., in Council Chambers at 250 Hamilton Avenue, Palo Alto, CA 94301. The public is encouraged to attend and provide oral testimony. The public may also submit written protests; if the majority of customers do so, the City may not impose the fee increases for refuse services, water and wastewater.

The City of Palo Alto is the only city in California that provides such an extensive array of utility services while offering sustainable choices at reasonable rates. For more information on the rate adjustment website, please visit