News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


Subject :

Palo Alto City Library Rated One of America’s Star Libraries
Contact : Diane Jennings, Library Director    650-329-2403
Palo Alto, CA  – Palo Alto City Library has been rated one of America's Star Libraries by the new Library Journal Index of Public Library Service launched on February 15, 2009. The new Star ratings are based on four major ways customers use their public libraries:

  • Visits to the library
  • Items checked out
  • Attendance at library programs
  • Public Internet computer use
Each of these four performance indicators is calculated using per capita rates. Together they offer a measurement of each library’s service to its community in comparison to peer libraries based on total operating expenditures. Of the more than 7,000 public libraries across the country in the Index, 16 California libraries received Star ratings.

In its peer library group, Palo Alto City Library earned four of out five possible stars, with a notably high number of visits to the library per capita and of items checked out from the collection per capita.

Palo Alto City Library’s Star rating demonstrates its customers’ active engagement through their use of diverse library materials and their frequent visits to the library. "During economically challenging times, being named one of America’s Star Libraries emphasizes the value this public library provides to its community everyday," says Library Director Diane Jennings. "This honor reflects the extraordinarily high level of public engagement with the library as well as the hardworking staff delivering these library services to our customers. The Index provides an opportunity to evaluate the ways we can continue to provide excellent service with the support of our community."

For more information about the Library Journal Index of Public Library Service, visit For more information about the Palo Alto City Library, visit