News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


Subject :

Reward Being Offered in Safeway Armed Robbery
Contact : Janine De la Vega, Public Affairs Manager    6503292413

PALO ALTO, CA – Police announce a $10,000 reward is being offered for information leading to the arrest of three suspects who are responsible for an armed robbery that took place inside the Safeway store in the Midtown neighborhood of Palo Alto early Friday morning. Police are also releasing surveillance images of the suspects. They are attached to this news release.

The preliminary investigation revealed on Friday, January 10, 2020 at around 12:38 a.m., three male suspects entered Safeway. One suspect brandished a handgun and ordered a male employee on the ground near the pharmacy which was closed. A second suspect broke the glass door of the pharmacy, entered, and stole an unknown amount of prescription drugs. A third suspect acted as a lookout near the front of the store. The three suspects ran out of the store and fled in a pickup truck that was last seen traveling eastbound on Oregon Expressway. No one was injured. To read the original news release click this link.

Due to the seriousness of the crime and the fact that a gun was used during its commission, a $10,000 reward for information leading to the arrest and conviction of the suspects is being offered by Mothers Against Murder, a 501(c)(3) non-profit charitable organization based in Los Altos. For more information about Mothers Against Murder, visit their website at or call them at 650-248-9529.

Detectives are actively investigating this case. Video surveillance from Safeway shows on Thursday, January 9 at 9:44 p.m., several hours prior to the armed robbery, two of the suspects came into the store, took food items, and left without paying. We are providing several surveillance images of the suspects. All three are Hispanic male adults in their twenties ranging in height from 5’7 to 5’ 9 inches tall with medium builds. The suspect who brandished the handgun wore a grey hooded sweatshirt, blue jeans, and red sneakers. The second suspect who broke the glass door wore a yellow hooded sweatshirt with a Tommy Hilfiger logo on it, dark pants, and black shoes. The third suspect who acted as a look out wore a red hooded jacket, grey pants, and white sneakers. The suspect vehicle is described as a full size red two-door pickup truck. It appeared to be an early 2000 model Ford or Chevrolet.

Anyone with information about this incident is asked to call our 24-hour dispatch center at 650-329-2413. Anonymous tips can be e-mailed to or sent via text message or voicemail to 650-383-8984. Tips can also be submitted anonymously through our free mobile app, downloadable at or