News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


PRESS RELEASE 12/18/2017
Subject :

Palo Alto City Library Achieves 4-Star Rating in Library Journal Index of Public Library Service 2017
Contact : Monique le Conge Ziesenhenne, Library Director    (650) 329-2403

Palo Alto, CA – The Palo Alto City Library achieved a 4-star rating in the Library Journal’s Index of Public Library Service 2017.

The ratings are based on per capita library use for materials circulation, library attendance, library program participation, and use of public computers. PACL has previously been ranked at 4-stars in 2009 (for two data years), 2010, 2011, and 2012; and at 3-stars in 2014 and 2015.  2017 marks a return to the 4-star ranking, for data collected in fiscal year 2015. Only 13 libraries in California earned star ratings:  two were 5-star, eight were 4-star, and three were 3-star.

“This achievement is thanks to the entire library staff that made this improvement possible by making good use of new buildings, and offering a wide range of programs and diverse collections,” said Monique le Conge Ziesenhenne, Library Director.  “We look forward to continuing our high performance.”

The Index is based on data submitted annually and is delayed because of the timing of the release of this information by the Institute of Museum and Library Services.  Five stars are the highest possible rating. To learn more about the star rankings, please visit: