News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


Subject :

Burglars Smash Vehicle into Apple Store Overnight, Steal Electronics
Contact : James Reifschneider, Sergeant, Police Department    650-329-2413
Shaquin K FergusonErica Jaynisha White
Palo Alto, CA – A team of burglars drove a rented SUV through the front glass windows of the Apple Store in downtown Palo Alto early this morning, and eight to ten suspects entered the store to quickly steal a large number of items.  Police arrested four suspects, and the investigation is continuing to identify and apprehend the others.

On Sunday, December 04, 2016, at about 4:38 a.m., our 24-hour dispatch center received a call reporting that a vehicle had crashed into the front of the Apple Store at 340 University Avenue, and that witnesses had seen about multiple people running from the area.  Officers responded immediately and found the abandoned suspect vehicle (a gray 2016 Kia Soul) on the sidewalk in front of the store with major damage.  A 40-foot tall panel of the glass storefront had been shattered but was still hanging in place, though the vehicle had punched a small hole in the bottom of the glass panel.

Responding officers located a second unoccupied vehicle (a black 2013 Hyundai Sonata) abandoned in the alleyway of Lane 20 West, adjacent to City Parking Garage "S" at 445 Bryant Street and just across the street from the Apple Store.  There were numerous stolen Apple computers and phones strewn on the ground nearby, which officers recovered.

A review of video surveillance footage from the Apple Store showed that eight to ten suspects crawled into the store through the hole in the glass and stole a large number of items.  All of the suspects were wearing hooded sweatshirts with the hoods up to conceal their identities; gender, race, and even age are not discernible in the video.

During a search of the surrounding area, officers located four individuals and detained them for investigation without incident.  Detectives later placed the four suspects under arrest for burglary, vandalism, and conspiracy (all felonies).  Police booked 19-year-old Shaquin K. Ferguson (a person with no permanent address, who is on parole for weapons violations) and 18-year-old Erica Jaynisha White of Oakland into the Santa Clara County Main Jail.  Police transported two juvenile males from Oakland (one 16, the other 17; per standard procedures with juveniles, no additional information about them will be released) to the Santa Clara County Juvenile Hall.  Booking photos of the two adult suspects are attached to this release.

At this point, the exact dollar loss of the burglary is unknown, as Apple Store personnel are working on taking inventory of exactly what was stolen and what items remain outstanding.  Detectives are continuing to actively investigate this case and are working to identify and arrest the remaining suspects.  Police will not be releasing the surveillance video or images from it; since the faces of the suspects are not readily discernible and detectives have sufficient leads already to pursue, the value of releasing the video does not outweigh the potential to jeopardize the ongoing investigation.

Detectives are also investigating any possible connection between this incident and other burglaries of Apple Stores throughout the Bay Area.  At this time, police have not connected the four arrested suspects to any other cases.

Anyone with information about this incident is asked to call our 24-hour dispatch center at 650-329-2413.  Anonymous tips can be e-mailed to or sent via text message or voice mail to 650-383-8984.  Tips can also be submitted anonymously through our free mobile app, downloadable at or