News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


Subject :

Governor Reappoints Police Director to State 9-1-1 Advisory Board
Contact : Zach Perron, Lieutenant, Police Department    650-329-2413
Palo Alto, CA – Governor Jerry Brown has reappointed Technical Services Director Charles Cullen of the Palo Alto Police Department to another term at the California State 9-1-1 Advisory Board.

Originally appointed to the 10-member Advisory Board in May 2013, Cullen will continue in his role through 2018.  He attends monthly meetings in Sacramento while maintaining his job at the Palo Alto Police Department.  As the Technical Services Director, Cullen has command responsibility for the Records Division, Communications Division, Court Liaison, Code Enforcement, Crime Analysis, Radio Shop, and all technology used by our agency.

The purpose of the State 9-1-1 Advisory Board is to promote communications between Public Safety Answering Points (PSAPs) and the California 9-1-1 Emergency Communications Office.  The Advisory Board makes recommendations on policies, practices and procedures for the California 9-1-1 Emergency Communications Office, technical and operational standards for the California 9-1-1 Emergency Communications Office, and training standards for county coordinators and PSAP managers.  The Advisory Board also makes recommendations on budget, funding and reimbursement decisions related to the State Emergency Number Account, proposed projects and studies conducted or funded by the State Emergency Number Account, and expediting the rollout of Enhanced 9-1-1 Phase II technology.

Cullen began his career with the Palo Alto Police Department in 1997.  Starting as a public safety dispatcher, he worked his way up through the ranks, first as a lead public safety dispatcher and then as the Communications Manager.  He became the Technical Services Director in 2008.  He holds a master's degree in Emergency Management Administration from Long Beach State University.  Cullen has worked on a variety of county-wide projects and is Palo Alto's representative for the Silicon Valley Regional Interoperability Authority.  Additionally, Cullen has been part of the leadership of the Association of Public Safety Communications Officials (APCO), and he is the former president of the California Chapter of the National Emergency Number Association (CAL-NENA).  He is also on the board of the 9-1-1 for Kids organization.  A photo of Cullen is attached to this release.