News Release News Release The City of Palo Alto
Communications Department
250 Hamilton Ave
Palo Alto, CA 94301


PRESS RELEASE 03/10/2014
Subject :

City of Palo Alto Performance Report for FY 2013
Contact : Houman Boussina, Acting City Auditor    650/329-2591
Palo Alto, CA – The Office of the City Auditor has released the City of Palo Alto Performance Report for Fiscal Year 2013, which provides information on the costs, quality, quantity, and timeliness of City services. The annual Performance Report (formerly the Service Efforts and Accomplishments Report) is designed to provide the residents of Palo Alto, City Council, City staff, and other stakeholders with information on past performance to strengthen public accountability, improve government efficiency and effectiveness, and support ongoing decision making.

This is the 12th annual Performance Report prepared by the City Auditor's Office, and it is intended to provide citizens with a better understanding of the mission and work of each of the City’s departments. The report includes comparisons to other cities, the results of the National Citizen SurveyTM, and data from various other sources including the California State Controller’s Office, the United States Census Bureau, and the Federal Bureau of Investigation. Working closely with each City department, the Office of the City Auditor considers all of this data and identifies what best represents the overall performance of the City and its individual departments and divisions. 

The report is available here. Color hardcopies of this report and the National Citizen SurveyTM are also available from the Office of the City Auditor.