Business Assistance

Business Assistance Center

Welcome to Palo Alto’s Business Support Center, an online resource to find information and support resources for businesses and employees of businesses, during the current public health emergency.


Support for Business


Support for Employees of Businesses


Business Recovery Grant Program


Support Our Local Business


County Shelter in Place Order Restrictions for Businesses - New mandates maximizing the number of teleworking employees, requirements of completing this Social Distancing Protocol form, potentially scaling down, and other items included here.

County Public Health Directives

The County’s new health order put into place long-term risk reduction measures and strict social distancing protocols to control the spread of COVID-19. View the mandatory directives for Outdoor DiningFood Facilities, and Construction. View the health order page for all other directives. The State Public Health Department, in partnership with CalOSHA, has guidance for restaurants providing outdoor dining, take-out, drive-through, and delivery.

Paycheck Protection Program Loan Forgiveness Application

The Small Business Administration (SBA) released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application.  The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the CARES Ac).  SBA also plans to issue regulations and guidance to further assist borrowers as they complete their applications, and to provide lenders with guidance on their responsibilities. The announcement and the application can be viewed here.

Other Helpful Links

Last updated on March 31, 2021