Information about the Power Outage on September 11, 2022

Published on September 11, 2022

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Utility Outage Impacting Customers

4:52 am, September 11, 2022 Power Outage: 3,376 customers lost power due to a car hitting a utility pole near the Colorado substation. Electric Operations crews were dispatched, and restored power to 3,323 customers by 7:11 am. The remaining 53 customers were restored by 5 pm. 

Please visit www.cityofpaloalto.org/outagemap for real time updates.

For more information about outages and what to do during an outage, please visit the City’s Utility Outages page.