Utilities Director Dean Batchelor welcomes you on behalf of all City of Palo Alto Utilities (CPAU) employees. Palo Alto is the only city in California that owns and operates a full suite of municipal utility services, including electric, fiber optics, natural gas, water and wastewater. We have been providing quality services to the citizens and businesses of Palo Alto since 1896.
We work hard to provide you with services that are competitively priced, highly reliable, safely delivered and sustainably produced. As a public utility customer, you can take pride in knowing that you benefit from local policy control, fair and competitive rates, well-maintained infrastructure and caring customer service. CPAU is owned by the people we serve — you! Important decisions are made locally, by your elected officials.
Our mission statement: to provide safe, reliable, environmentally sustainable and cost effective services.
Learn more about CPAU's Strategic Direction, Values and Priority focus areas: