Power Outage Map
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Gas safety phone surveys continue this week. This is an important mandate by Fed DOT to assess awareness of gas safety by customers & non-customers living or working near a gas pipeline. Thank you for taking a few minutes to answer these Qs! Call us with any concerns 650-329-2161 https://t.co/ARSWNhAV7g https://t.co/v1CU6BqMnl
Natural gas prices are higher than usual this winter. CPAU wants to help customers keep utility bill costs low. Check out https://t.co/CjPeRHuSRM for no-cost or low-cost ways to save energy, & read more about what's driving natural gas price increases at https://t.co/wr4umk7NuE https://t.co/3rAUD4kelL
Electrical emergencies can happen any time. Whether it’s an accident or a weather-related situation, occasional power outages are simply unavoidable. However, you can easily prepare for the unexpected loss of power. To prepare for a potential power outage, you may need to take several of the following steps:
Some simple things to have on hand:
A Public Safety Power Shutoff (PSPS) is a preventative measure that a utility may use under extreme weather conditions to de-energize electric lines in areas that may be at risk for power-line ignited wildfires. The City of Palo Alto Utilities (CPAU) may need to preemptively shut off power due to fire-threat conditions; however, this option will only be used as a last resort in extraordinary circumstances. Learn more about Public Safety Power Shutoffs and how to prepare for such outages.
Since power outages can occur at any time, for extended duration, and with no guarantee of which line can be energized in a particular sequence, we recommend that our customers with ongoing, in-home medical conditions requiring power supply consult with their healthcare provider on how best to prepare for power outages. The City of Palo Alto Utilities (CPAU) does not maintain a priority “medical restoration list." Adequate back-up power alternatives for specific needs may include: additional supplies of device batteries; a properly-sized, pre-charged uninterruptible power supply; an onsite generator, etc.
If anyone with a medical necessity experiences a power outage of any duration that threatens health or safety, please call 911.
View storm and emergency preparedness resources.
PG&E manages the electric transmission grid for the entire Bay Area, including Palo Alto. While PG&E does not directly serve electricity to CPAU customers, the City intakes electricity from PG&E’s transmission system. In the event PG&E shuts off major transmission lines in the Bay Area, power outages could potentially affect Palo Alto. CPAU will monitor and manage its own infrastructure based on weather and safety assessments.
Read more about PG&E’s Public Safety Power Shut-off program at pge.com/psps
Learn more about the City of Palo Alto's wildfire prevention and mitigation strategies here.
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Last updated on November 17, 2021