Utilities News

Years Long Litigation Abruptly Ends with $24M Payment to Palo Alto

After several years of litigation with the federal government, the City of Palo Alto announced today the anticipation of receiving approximately $24 million as part of Northern California Power Agency litigation.

Advanced Metering Infrastructure (AMI) Project

Published on December 15, 2022

CPAU is in a beta phase of installing advanced (aka "smart" meters) at homes as part of its technical improvements to customer metering and service.

Tagged as: , City Projects

In the Public Interest: High Gas Utility Bills

Published on February 16, 2023

A new community message addresses four critical community questions related to recent high gas utility bills.

Tagged as: , News Releases

Extreme Energy Prices This Winter-How to Save on Heating Costs

Published on January 12, 2023

Natural gas and electric prices are much higher than usual due to changes in market supply and demand, international influences, drought, climate change, and other factors. Take action now to save on energy costs! Here are some ways to help keep utility costs low.

Tagged as: , News Releases

Business Customers - Extreme Energy Prices this Winter

Published on December 21, 2022

Natural gas and electric prices are much higher than usual due to changes in market supply and demand, international influences, drought, climate change, and other factors. Take action now to save on energy costs! Here are some ways to help keep utility costs low.

Tagged as: , News Releases

CPAU Earns Champion Award for Responsible Appliance Disposal

Published on December 13, 2022

Awarded for protecting the ozone layer & climate through refrigerator recycling.

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Tagged as: , News Releases

Gas Safety Awareness Surveys

Published on December 01, 2022

Starting the week of December 5, City of Palo Alto Utilities customers & non-customers living near a gas pipeline may receive a telephone call with questions about gas safety awareness.

Tagged as: , News Releases

Business Customer Surveys in Progress

Published on November 23, 2022

CPAU is conducting a survey of our business customers. We value your feedback and invite you to participate in this important survey.

Tagged as: , News Releases

California Water and Wastewater Arrearages Payment Program (CWWAPP)

Published on February 10, 2022

Through $985 million in federal funding allocated by the state legislature, the State Water Board has created a new program to provide relief to community water and wastewater systems for unpaid bills related to the COVID 19 pandemic.

Tagged as: , News Releases, COVID-19

Recent Power Outage Details & Utilities Follow-up Actions Planned

Published on September 13, 2022

Learn about the recent power outages, what were the causes, and what Utilities has planned moving forward to improve public notifications and real-time alerts

Tagged as: , News Releases, Public Safety