Residential Energy Assistance Program (REAP)

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If you are struggling to cover your energy bills, City of Palo Alto Utilities can help.

Through the Residential Energy Assistance Program (REAP), you can reduce utility bills and upgrade your home at no cost. If you qualify, the free efficiency solutions may include:

  • Installing LED lights
  • Sealing leaky air ducts
  • Adding insulation and weatherization in attics, roofs, walls, doors and windows
  • Installing a programmable thermostat
  • Installing water efficient devices
  • Repairing or replacing heaters, water heaters and/or refrigerators


Due to COVID-19 health and safety protocols, the REAP in-home efficiency solution services are temporarily suspended. Please contact the Rate Assistance Program for details.

Am I Eligible?

To apply for REAP, you must enroll in City of Palo Alto Utilities Rate Assistance Program (RAP), which offers up to 25% utility rate reductions for Palo Alto residents with a demonstrated financial or medical need. Once you enroll in RAP, an energy specialist will contact you to schedule a home visit and identify the most effective ways to improve your home's energy efficiency. This visit is a one-time service.

For more information, please visit Rate Assistance Program (RAP). You can also download the RAP application.