The City of Palo Alto Utilities (CPAU) is currently offering a rebate of up to $1500 to residents who install a high efficiency, electric heat pump water heater (HPWH).
To participate in this program you must be a CPAU residential customer replacing a gas or electric water heater or installing a HPWH in an existing home. Rebate is not available for new homes. The new HPWH must meet Product Tier 3 or higher tier from the Northwest Energy Efficiency Alliance (NEEA) standards. See the qualified products list.
Rebate Funding Levels
Eligible residents that participate in the HPWH program can receive rebates for installation of a HPWH. Rebate funding is subject to availability and may change without prior notice.
||Size of HPWH Tank
|Replacing an existing gas water heater with a HPWH
||Up to 79 Gallons
||80 gallons or more
|Replacing an existing electric water heater with a HPWH
||50 gallons or more
If you're ready to sign up for the program, please fill out the Heat Pump Water Heater Program Online Application before you begin your HPWH installation. A CPAU representative will contact you once we receive notification that your application has been submitted.
Heat Pump Water Heater Program Online Application
CPAU staff will review your application and, if approved, will send an email with instructions to submit the following required documents:
- Copy of permit with final inspection signature
- Invoice for purchase of HPWH
- Invoice from contractor/plumber/electrician
- Any photos that you would like to share (optional)