Wastewater Collection Rates
On August 9, 2021, the Palo Alto City Council will consider proposed changes to the City’s wastewater collection service rates that, if approved, will become effective on September 1, 2021. The City’s utility rates and charges are evaluated annually to determine if adequate revenues will be collected to pay for operations and maintenance costs, provide funds for important capital improvement programs to preserve and enhance safety and reliability, and maintain emergency financial reserves.
Pursuant to the provisions of California Governor’s Executive Order N-29-20, issued on March 17, 2020, to prevent the spread of Covid-19, this meeting will be held by virtual teleconference only, with no physical location. To participate please use this link and click on “Join Zoom Meeting” or call 1 (669) 900-6833.
The City welcomes your feedback at the hearing. All residents and other interested persons are invited to submit written or oral testimony at this hearing. You may also submit a written protest against any or all of the proposed charges outlined above. If you choose to submit a written protest, the City must receive your signed, written protest prior to the close of the public input portion of the public hearing on August 9, 2021.
Customer protests must include the City of Palo Alto Utilities account number(s) or street address(es). Protests by property owners must include the Assessor’s Parcel Number(s) or street address(es) of the parcels for which protests are submitted. You may mail written protests in advance to: City Clerk, 250 Hamilton Avenue, Palo Alto, California 94301
Except for protests submitted during the public hearing, protests cannot be submitted electronically. If you wish to submit a protest during the public hearing, please announce over Zoom your intent to do so, and staff will give you instructions. All written protests must be received by the City Clerk no later than the close of the public input portion of the public hearing.
The City Clerk will follow the guidelines for the submission and tabulation of protests adopted by the City Council on May 12, 2008 as Resolution No. 8815. If written protests are filed by a majority of the affected wastewater customers or with respect to a majority of the parcels subject to the proposed rates, the wastewater rate increase will not be imposed.
After the August 9th Public Hearing is opened and testimony from members of the public accepted, City Council may choose to:
- Close the hearing and take action; or
- Close the hearing and defer action until the close of the budget adoption; or
- Continue the hearing until the end of the budget adoption hearing (should the budget adoption hearing be continued to another Council meeting), and then reconvene the hearing, take any additional wastewater collection rate testimony, close the hearing, and take action.
The latter option has been used in prior years when the budget adoption process has spanned multiple City Council meetings. It is customary in such circumstances to continue to accept written protests up until the hearing is closed. Unless written protests are filed by a majority of affected wastewater collection customers, Council may vote on the proposed rate actions. If approved, the wastewater collection rates will become effective September 1, 2021.