Bill Inserts

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Find out what is happening in our community and read the utilities bill inserts.

July 2021

Fiscal year 2022 Proposed Changed Residential and Commercial Rates(PDF, 4MB)

Prepare for Public Safety Power Shutoffs(PDF, 622KB)

Keep Safe from Residential Scams(PDF, 659KB)

Keep Safe from Commercial Scams(PDF, 662KB)

Tips for Food Waste Reduction(PDF, 1MB)

Check out our Commercial Business Advantage Program(PDF, 299KB)

Call 811 Before you Dig(PDF, 3MB)

July 2021 Utilities and Community Announcements(PDF, 208KB)

Try the Home Efficiency Genie Program(PDF, 269KB)

Read our 2020 Water Quality Report(PDF, 5MB)

June 2021

How to Read Your Utility Bill(PDF, 1MB)

How to Read Your Meter(PDF, 3MB)

Zero Waste What Goes Where Sorting Guide(PDF, 2MB)

Avoid Toxic Pesticides in your Pet's Topical Medicines(PDF, 811KB)

We're Protecting Gas Meters by Installing Bollards(PDF, 408KB)

June 2021 Utilities and Community Announcements(PDF, 114KB)

May 2021

Call 811 Before You Dig(PDF, 3MB)  

National River Cleanup Every Saturday in May(PDF, 2MB)

Commercial Recycling Tips(PDF, 1MB)  

Residential Recycling Tips(PDF, 1MB)

Residential Water Rebates(PDF, 1MB)  

Commercial Water Rebates(PDF, 2MB)

Free Energy Efficiency Program for Businesses(PDF, 299KB)

Rebates through Commercial Advantage Program(PDF, 712KB)

May Utilities and Community Announcements(PDF, 65KB)

April 2021

Home Efficiency Genie Virtual Assessment(PDF, 2MB)

Join the EV revolution(PDF, 675KB)

Free Energy Efficiency Program for Businesses(PDF, 299KB)

Rebates through Commercial Advantage Program(PDF, 712KB)

April 2021 Utilities and Community Announcements(PDF, 64KB)

March 2021

Free Compost Garden Ready & Available in Palo Alto(PDF, 1MB)

Gas Safety(PDF, 264KB)

Heat Pump Water Heater Rebates(PDF, 616KB)

Make Water Conservation a Way of Life(PDF, 121KB)

March 2021 Utilities and Community Announcements(PDF, 78KB)

February 2021

Home Efficiency Genie Virtual Assessment(PDF, 379KB)

Residential Rate Assistance Program(PDF, 929KB)

Use Compost at Home(PDF, 581KB)

What Not to Flush(PDF, 362KB)

Residential Water Wise Resources(PDF, 7MB)

Commercial Water Wise Resources(PDF, 7MB)

February 2021 Utilities and Community Announcements(PDF, 81KB)

January 2021

MyCPAU Is an Easier Way to Manage Your Account(PDF, 1MB)

Call Us to Relight Your Pilot Light(PDF, 1003KB)

January 2021 Utilities and Community Announcements(PDF, 82KB)

December 2020

ProjectPLEDGE & Rate Assistance Program

Commercial Power Content Label

Keep Your Home Cozy with the Home Efficiency Genie

Microplastics 101

Residential Power Content Label

December 2020 Utilities and Community Announcements

November 2020

Make your Home Cozy and Efficient with the Home Efficiency Genie

Avoid Sanitary Sewer Blockages

Create Joy, Not Waste This Holiday Season

Prepare for Winter Storms

Who to Contact

Think about Your Hot Water Heater

November 2020 Utilities and Community Announcements

October 2020

Don't Wait to Think about Your Water Heater

Electric Vehicle Charging Incentives for Businesses

Save on Solar and Battery Storage with Bay Area SunShares

Street Sweeping is Back

Zero Waste Technical Assistance

October 2020 Utilities and Community Announcements

September 2020

Who to Contact

Always Call 811 Before You Dig

Greasy, Grimy, Gooey Paper is Good for Your Green Cart

Prepare for Winter Storms

What You Need to Know about Gas Safety

August 2020

Don't Let Water and Money Go Down the Drain

Palo Alto's Public Smoking Ordinance

Recycle Your Old Fridge

Register for MyCPAU, a New Way to Pay and Manage Your Utility Account

Safe and Non-toxic Tick and Flea Treatments

Think about Your Hot Water Heater

August 2020 Utilities and Community Announcements

July 2020

Be Prepared for Possible Public Safety Power Shutoffs

Support Local Businesses and Stop the Spread of Coronavirus

Commercial Fiscal Year 2021 Utilities Rate Changes

Residential Fiscal Year 2021 Utilities Rate Changes

Recycling Is More Important than Ever

July 2020 Utilities and Community Announcements

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