Palo Alto Shuttle (Discontinued)

Palo Alto shuttle

Effective July 1, 2020, the Palo Alto Free Shuttle service (both the Embarcadero and Crosstown shuttle) is discontinued due to citywide financial reductions. At this time, there are no plans to restart it. However, the Office of Transportation was recently awarded a two-year pilot project grant to begin a new on-demand shuttle service.

Alternative Services

VTA Bus Route 21

This route connects the Palo Alto Transit Center/Caltrain to Mountain View and Santa Clara via Middlefield in Palo Alto. Some Crosstown Shuttle users may be able to use this instead.

VTA Bus Route 21 Information
Fare information
Phone: (408) 321-2300

Resources for Seniors

Avenidas Door-to-Door ride service 
Phone: (650) 289-5411 

OUTREACH STAR Program (Senior and Disabled Transportation and Resources)
Phone: (408) 678-8585

Stanford Health Care TECH Shuttle

Though not currently running due to COVID-19, Stanford Health Care has operated the TECH shuttle. It connects the Palo Alto Transit Center to Byers Eye Institute and Palo Alto Technology Center via Embarcadero Road in Palo Alto, serving stops along the way. It's not yet determined when the TECH shuttle will start running again. Please direct inquiries about this service to this contact information:

Transportation Services for Stanford Health Care / Stanford Medicine
Phone: (650) 736-8000