Renter Resources

The City presents these resources for Palo Alto community to utilize as they so choose and as may be helpful to them. Inclusion in this list is not an endorsement or validation by City Staff or Council.

COVID-19 Resources

If you or your household is currently impacted by COVID-19, please consider the following resources.

Tenant Relocation Assistance Municipal Code Update


At its November 29, 2021 meeting, City Council moved for staff to prepare a Palo Alto Municipal Code (PAMC) ordinance amendment to extend existing tenant relocation assistance for no fault evictions to more properties in Palo Alto, including properties with 10 rental units or more. Staff brought the draft ordinance amendment to the Planning & Transportation Commission on January 26, 2020. Staff then returned to City Council on January 31, 2022 and February 14, 2022 for a first and second reading of the ordinance amendment, respectively. Tenant relocation assistance for no fault evictions for properties with 10 rental units or more came into effect immediately on January 31, 2022 through Emergency Ordinance No. 5543(PDF, 529KB). Tenant relocation assistance remains in effect through Ordinance No. 5544(PDF, 533KB) and is codified in PAMC Section 9.68.035.

Current Tenant Relocation Assistance Amounts

The amount of tenant relocation assistance for no fault evictions is adjusted July 1 of each year. Amounts also range by the number of bedrooms in a rental unit. An additional amount is applicable if a rental unit is occupied by a low-income household, someone who is 60 years of age or older, someone who is disabled, and/or someone that is a minor. When established in 2018, the lowest amount of tenant relocation assistance was $7,000 for a 0 bedroom/studio rental unit and the amount for a 3 or more bedroom rental unit was $17,000. The assistance amounts have increased in subsequent years.

The Tenant Relocation Assistance Amounts sheet(PDF, 151KB) contains the current tenant relocation assistance amounts that are applicable before and after July 1, 2022 .     

Local Renter Resources

These local agencies are here to help and their areas of focus are noted below.

Renter Resource Documents

For examples of rental documents that a landlord or tenant may use, look at our collection of sample rental documents below. You may want to examine these to see if any of them apply to you.

Housing terms can refer to very specific situations. To help, here are a few glossaries providing definition of some commonly used terms:

Renter Resource Video Library

The City of Palo Alto has worked with several area service providers to produce webinars about who Palo Alto renters are and how the current eviction moratoriums impact them. If you missed out on those webinars the first time, don’t worry! We have collected them here for you to watch.

Who Are Palo Alto Renters (PTC Video).

Explaining Eviction Moratoriums Video (Webinar).

Palo Alto Mediation Program Renter Resources Webinar Passcode: s4Zy*ifk