Renter Resources


The City presents these resources for Palo Alto community to utilize as they so choose and as may be helpful to them. Inclusion in this list is not an endorsement or validation by City Staff or Council.


COVID-19 Resources

If you or your household is currently impacted by COVID-19, please consider the following resources.


Local Renter Resources

These local agencies are here to help and their areas of focus are noted below.


Eviction Moratoriums

There are several eviction moratoriums applicable to Palo Alto currently. Which one applies to you? Watch this video for more information or read the text of the actual moratoriums below. Explaining Eviction Moratoriums Video.

No time for a video? Check out this COVID-19 Information App to customize a report for you in a couple of minutes, whether you are a landlord or a tenant. Click here to determine your rights and options. 


Renter Frequently Asked Questions

Some things come up often, which is why Project Sentinel created this list of Frequently Asked Questions. Start here for some basics.

Project Sentinel's Tenant Landlord FAQ

For examples of documents that a landlord or tenant may use, go to Sample Documents

To understand some of the terms that may be used when discussing housing, go to Housing Glossary


Renter Resource Video Library

The City of Palo Alto has worked with several area service providers to produce webinars about who Palo Alto renters are and how the current eviction moratoriums impact them. If you missed out on those webinars the first time, don’t worry! We have collected them here for you to watch.

Who Are Palo Alto Renters (PTC Video).

Explaining Eviction Moratoriums Video (Webinar).

Palo Alto Mediation Program Renter Resources Webinar Passcode: s4Zy*ifk


Sample Rental Documents

This section is a collection of example documents. You may want to examine these to see if any of them apply to you.

California Apartment Association

Tenants Together Sample Letters


Understanding Housing Terms

Housing terms can refer to very specific situations. It can get a little confusing. To help, here are a couple of links that have pulled together some commonly used terms: 

Contact Us

Planning & Development Services

PDS staff members, including those in Long Range Planning, Current Planning and Historic Planning, Code Enforcement and Transportation are located within City Hall.


250 Hamilton Avenue – Fifth Floor
Palo Alto, CA 94301


Monday – Thursday | 8:00am – 12:00pm, 1:00pm – 5:30pm
Friday | 8:00am – 12:00pm, 1:00pm – 5:30pm
Closed alternate Fridays – please see City calendar for details.

Contact Information

Phone | (650) 329-2441 ext.0
Fax | (650) 329-2154
Email |