The City presents these resources for Palo Alto community to utilize as they so choose and as may be helpful to them. Inclusion in this list is not an endorsement or validation by City Staff or Council.
If you or your household is currently impacted by COVID-19, please consider the following resources.
Local Renter Resources
These local agencies are here to help and their areas of focus are noted below.
There are several eviction moratoriums applicable to Palo Alto currently. Which one applies to you? Watch this video for more information or read the text of the actual moratoriums below. Explaining Eviction Moratoriums Video.
No time for a video? Check out this COVID-19 Information App to customize a report for you in a couple of minutes, whether you are a landlord or a tenant. Click here to determine your rights and options.
Renter Frequently Asked Questions
Some things come up often, which is why Project Sentinel created this list of Frequently Asked Questions. Start here for some basics.
Project Sentinel's Tenant Landlord FAQ
For examples of documents that a landlord or tenant may use, go to Sample Documents
To understand some of the terms that may be used when discussing housing, go to Housing Glossary
Understanding Housing Terms
Housing terms can refer to very specific situations. It can get a little confusing. To help, here are a couple of links that have pulled together some commonly used terms:
Planning & Development Services
PDS staff members, including those in Long Range Planning, Current Planning and Historic Planning, Code Enforcement and Transportation are located within City Hall.
250 Hamilton Avenue – Fifth Floor
Palo Alto, CA 94301
Monday – Thursday | 8:00am – 12:00pm, 1:00pm – 5:30pm
Friday | 8:00am – 12:00pm, 1:00pm – 5:30pm
Closed alternate Fridays – please see City calendar for details.
Phone | (650) 329-2441 ext.0
Fax | (650) 329-2154
Email | PlanDiv.Info@CityofPaloAlto.org