Employee Assistance Program (EAP), administered by Concern, offers you and your family free and confidential counseling services to support you through many types of life situations. Whether you need legal counseling or financial planning, EAP can help. You can get in touch with Concern 24 hours a day, 7 days a week by calling 800-344-4222 or visiting their website at the link below.

Our employer code to use this benefit is: paloalto

How do I access my plan

There are several ways of accessing EAP services.

Miscellaneous Plan Information

Company Name: paloalto

Benefit Guide & Enrollment/Change Forms

To Learn more about the different health plans, please refer to the link below
Your enrollment is automatic, you do not need to enroll in the EAP plan 

Cost Per Pay Period

There is no per pay period cost to you and your dependents to enroll in EAP benefit. 

Who's Covered?

You and your dependents are eligible to be covered under the Employee Assistance Plan. Eligible Dependents include:
  • Spouse
  • Children (under the age of 26)
  • Domestic Partners

When does my coverage start?

Your coverage will begin on the first day of your employment.