Scheduling inspections with Accela Citizen Access (ACA) or the PA Inspection Request Mobile App (PA iRequest) Now Available!
Schedule and inspection via PA iRequest App
In accordance with the City of Palo Alto’s protocols to ensure compliance with Santa Clara County’s Public Health Order, applicants who wish to schedule inspections online with Accela Citizen Access (ACA) or the Palo Alto Inspection App (PA iRequest for iOS and Android) must complete the “Inspection Screening Form” and email the completed form to firstname.lastname@example.org.
City staff will review the form and reply back with further instructions on utilizing ACA or the PA iRequest App for scheduling of inspections. Only one completed screening form is required for each permit and is valid for all inspections required for the scope of the permit.
Schedule an inspection through OPS
Logging on or registering for an account not required to schedule an inspection via OPS